TrueReview helps you collect customer reviews through email or SMS. But many users say they don’t have much control over how those reviews look or where they appear on their site.
When reviews don’t match your site’s design or can’t be displayed in different formats, they lose their impact. Some users said the layouts were too plain or hard to customize.
Others wanted more ways to highlight reviews in real time or across different pages.
That’s why many businesses are switching to tools that give more display control. For example, WiserReviews lets you collect and show photo, text, and video reviews in formats like sliders, popups, and side panels all matched to your design.
And if you want to show trust signals live on your site, WiserNotify displays real-time messages like “Someone just left a review” or “3 people signed up” helping you build trust while visitors are still browsing.
Why Consider Alternatives to TrueReview?
TrueReview is useful if you just want a simple way to ask for reviews and manage them. But many users say it doesn’t keep up with what growing businesses need. If you care about how reviews look, where they appear, or want to do more than just collect star ratings, it might fall short.
Here are the most common reasons people look for other options:
1. Review widgets are hard to customize
Many users say the review display options look outdated or too plain. You can’t change much in terms of layout, style, or design.
For brands that care about how things look and want their reviews to feel like part of the site, this becomes frustrating.
2. No support for video or photo reviews
These days, people trust real photos or short videos more than plain text. TrueReview doesn’t let you collect or show reviews in those formats.
That’s a big gap when you’re trying to build credibility, especially in industries like eCommerce, services, or coaching.
3. Not enough display choices
You’re limited to only a few ways to show your reviews. You can’t use sliders, floating popups, carousels, or highlight recent reviews dynamically.
That limits how noticeable and effective your reviews are on the page.
4. Fewer platform integrations
TrueReview works with some platforms, but not nearly as many as other tools.
If you’re using tools like WooCommerce, Shopify, Mailchimp, or Zapier, the lack of deeper connections can make things harder to automate or track.
5. Feels overpriced for basic features
The starting price looks simple, but when you compare it with tools offering more display control, visual review types, and smart automations at the same or lower cost, TrueReview starts to feel expensive for what it gives.
6. Slow improvements
Some users say that the product doesn’t improve often. Requests for new features or updates take time to be heard.
In fast-moving businesses, waiting months for something basic like a new layout or widget isn’t ideal.
Now let’s go through each tool, ranked based on its features, customer support, pricing, and smart automation options.
1. WiserReviews
WiserReviews is a strong pick for businesses that want full control over collecting and showing customer reviews. While TrueReview focuses on sending review requests and monitoring feedback, it lacks flexibility in how reviews appear on your site.
That’s where WiserReviews stands out.
What WiserReviews offers that TrueReview doesn’t:
Lets you collect photo, video, and text reviews directly from your customers.
Offers multiple display styles like sliders, grids, floating bars, side panels, and carousels.
Allows custom design control so reviews match your site without any forced branding.
Built-in support for tagging, filtering, and moderating reviews automatically.
Integrates easily with Shopify, WooCommerce, and other major platforms.
Provides SEO-friendly layouts to help your reviews rank in search.
Reviews show instantly no delays or manual steps to publish.
Pricing: Free plan available, Pro plan starts at $9/month
Rating: 4.8/5
Show Real Reviews Where It Matters
Collect photo, video, and text reviews and display them your way.
2. WiserNotify
WiserNotify is different from TrueReview. While TrueReview focuses mostly on collecting and managing customer feedback, it doesn’t help you use that feedback to build real-time trust on your website.
WiserNotify fills this gap with live social proof and FOMO popups that show what others are doing on your site.
What WiserNotify offers that TrueReview doesn’t:
Real-time notifications like “4 people just signed up” or “Someone just left a review.”
FOMO widgets such as countdown timers, low-stock alerts, and visitor counters.
Review-based notifications to show off your latest positive feedback.
Over 250 integrations with platforms like Shopify, WooCommerce, and Zapier.
Full control over design so the messages match your website look and feel.
No coding needed and optimized for mobile and fast loading.
Pricing: Starts at $16/month
Rating: 4.7/5
Boost Conversion Instantly
Add Social Proof & Urgency to your website
3. Birdeye
Birdeye is a full review and reputation management platform built for local businesses and multi-location brands. It offers tools to collect, manage, and display reviews, along with features like messaging and surveys.
Main Features:
Collect reviews via text, email, or on-site prompts.
Automated review requests and reminders.
AI-suggested responses for reviews.
Google and Facebook integrations.
Unified dashboard for multi-location brands.
Pricing: Starts at $299/month
Rating: 4.7/5
4. Trustpilot
Trustpilot is a popular public review platform used by eCommerce stores and service businesses. It helps brands collect and display verified customer reviews and boost their search visibility.
Main Features:
Collect and display verified reviews.
Google seller ratings integration.
SEO-friendly review pages and widgets.
Review tagging and performance analytics.
Email and SMS invitations for feedback.
Pricing: Free plan available; paid plans start at $225/month
Rating: 4.3/5
5. Grade.us
Grade.us is a review marketing tool designed for agencies and professionals. It helps manage the full review flow—from asking for reviews to displaying them online.
Main Features:
Automated review request campaigns.
White-label client dashboards.
Landing pages for review collection.
Monitor reviews from multiple sites.
Widget customization for website use.
Pricing: Starts at $110/month.
Rating: 4.5/5
6. NiceJob
NiceJob makes it easy to collect reviews automatically after a job is completed. It’s often used by home services, contractors, and other small businesses that rely on strong reviews.
Main Features:
Auto-send review invites via SMS and email
Create review-based social media content
Google and Facebook integration
Simple setup with website widgets
Option to add a website builder
Pricing: Starts at $75/month
Rating: 4.6/5
7. Vocal Video
Vocal Video helps you collect and turn customer video testimonials into polished videos using built-in editing tools. It’s great for showcasing real voices and visual proof.
Main Features:
Collect video testimonials with shareable links
Add branding, subtitles, and music
Auto-generate video layouts and formats
Host and embed videos on your site
Works well for B2B and agencies
Pricing: Starts at $19/month
Rating: 4.6/5
8. EmbedSocial
EmbedSocial lets you collect and show reviews, social media feeds, and UGC on your site. It works with platforms like Google, Facebook, and Instagram.
Main Features:
Import reviews from multiple platforms
Auto-update reviews on your website
Social media feed integrations
Review widgets with layout controls
Collect reviews through custom forms
Pricing: Starts at $29/month
Rating: 4.5/5
How to Choose the Best Truereview Alternative for Your Needs?
Choosing the right review tool depends on what’s most important for your business. If you want to collect different types of customer feedback—like photos, videos, or written reviews and display them in a way that fits your site, WiserReviews is a solid choice.
You get full control over how reviews look, where they show up, and what visitors see first.
If you’re more focused on building trust as people browse your site, WiserNotify can help. It shows small, real-time updates like “someone just booked a demo” or “4 people signed up.”
These messages give visitors a sense that your business is active and trusted.
The best tool is the one that helps you show your customer feedback clearly, fits your design, and helps visitors feel confident. Whether that means better review layouts or live updates, both options above can help you move forward without added hassle.
Conclusion
TrueReview works fine for sending review requests through email or text, but many users say it doesn’t give them enough control over how those reviews look or where they appear. If your reviews don’t fit your site’s style or aren’t easy to display in different ways, they won’t help as much as they should.
That’s why more businesses are moving to tools that offer better design options, support for photo or video reviews, and faster ways to show reviews where they matter. Good tools today don’t just collect feedback — they help you use that feedback to build trust and make a stronger impression on your site.
Pick a tool that makes it easy to show your best reviews, keeps things looking clean, and helps your visitors feel more confident.
