These days, people trust people—not ads. That’s why customer reviews have become one of the most powerful forms of marketing.
If you’ve used Trustpilot, you already know it’s a solid platform for gathering feedback. But it’s not the only option out there.
Whether you’re a small business looking for something more affordable or a growing brand that needs more flexibility and features, there are plenty of Trustpilot alternatives that can help you collect real customer feedback, display it beautifully, and grow your online reputation.
In this guide, we’ll explore 12 top-rated alternatives to Trustpilot—from platforms that specialize in video testimonials to tools that offer deeper integrations, better customization, or simpler pricing.
If you’re ready to turn customer feedback into real trust and more sales, this list is for you.
Let’s get started!
Why Consider Alternatives to Trustpilot?
While Trustpilot is one of the most recognizable names in the review industry, it’s not always the best fit for every business. Depending on your goals, budget, and preferred features, exploring alternatives can lead to better results, more flexibility, and a smoother experience. Here’s why many businesses are actively looking beyond Trustpilot:
➲ Pricing Can Be High
- Trustpilot’s advanced features are locked behind premium plans, which can be costly for small businesses or startups.
➲ Limited Control Over Branding
- Some users feel restricted by Trustpilot’s display and customization options, especially when trying to match reviews with their website’s branding.
➲ Fewer Integrations for Niche Platforms
- While it integrates with major tools, some alternatives offer smoother or more diverse integration options, especially with eCommerce and CRM tools.
➲ Mixed Customer Experience
- Businesses have reported inconsistent support experiences and concerns about how reviews are moderated or flagged.
➲ Better Visual and Video Testimonial Options Exist
- Trustpilot focuses mainly on text-based reviews, while many competitors offer advanced video testimonial collection and UGC display options.
➲ Greater Automation Elsewhere
- Some alternatives offer more robust automation for collecting, responding to, and displaying reviews across platforms.
Top Trustpilot Alternatives Compared Side by Side
1. Wiserreview
Wiserreview is a user-friendly review management platform designed to help businesses collect, manage, and showcase customer feedback. It’s built to streamline the review generation process and boost online credibility with ease.
Main Features:
- Automated review requests
- Customizable review widgets
- Multi-platform integration
- Real-time analytics
- Review filtering and moderation
Rating: ⭐ 4.7/5
Pricing: Free plan available, Pro plan starts at $9/month
2. Boast
Boast helps businesses collect and showcase customer reviews and video testimonials to build trust and improve conversions. It’s especially useful for service-based and B2B companies looking to highlight social proof on their websites.
Main Features:
- Collect video, photo, and text testimonials
- Automated review requests
- Embeddable widgets for websites
- CRM and marketing integrations
- Analytics and feedback tracking
Rating: ⭐ 4.6/5 (G2)
Pricing: 14-day free trial, Starts at $59/month
You Can Also See: 13 Best Boast Alternatives to Consider
3. Reviews.io
Reviews.io is a trusted review management platform that helps businesses collect and showcase authentic customer feedback. With flexible integrations and tools for video, SMS, and social proof, it’s built to boost credibility and conversions.
Main Features:
- Collect reviews via email, SMS, and in-app
- Google Seller Ratings integration
- Video reviews support
- Customizable review widgets
- Powerful API and third-party integrations
Rating: ⭐ 4.7/5
Pricing: Starts at $99/month with a free trial
Check Out: Top 9 Reviews.io Alternative You Must Try
4. Stamped.io
Stamped.io is a powerful eCommerce-focused review platform designed to help brands collect, manage, and showcase customer reviews and user-generated content. It’s especially popular among Shopify stores for its automation and customization features.
Main Features:
- Collect product and site reviews via email and SMS
- Supports photo and video reviews
- Loyalty and rewards integration
- Net Promoter Score (NPS) surveys
- Customizable review widgets
Rating: ⭐ 4.7/5
Pricing: Free plan available, Paid plans start at $23/month
Get to Know: Top 9 Stamped.io Alternatives You Should Try
5. Bazaarvoice
Bazaarvoice helps brands collect and amplify customer reviews to build credibility and drive sales. It’s built for large-scale businesses that want to distribute user-generated content across major retail channels and influence buyer decisions with authentic feedback.
Main Features
- Product and site review collection
- Retail syndication network
- Visual content support (photos/videos)
- AI-driven moderation tools
- Campaigns for review generation
Rating: ⭐ 4.5/5
Pricing: Custom pricing
6. PowerReviews
PowerReviews is a great Trustpilot alternative that helps brands and retailers collect and display user-generated content like ratings, reviews, and Q&A. It’s built to boost conversions and trust across eCommerce platforms by leveraging customer feedback.
Main Features:
- Review collection via email and on-site
- Syndication across retailer networks
- Visual content (photos/videos) integration
- Advanced moderation and fraud detection
- Analytics and performance insights
Rating: ⭐ 4.6/5
Pricing: Custom pricing based on business needs
7. Feefo
Feefo is a customer review platform that collects verified reviews from real buyers, helping brands build credibility and trust. It’s especially useful for eCommerce and service-based businesses that want to ensure review authenticity and gain insights to improve customer experience.
Main Features
- Verified buyer reviews only
- Customizable review requests
- Google Seller ratings integration
- Insightful analytics dashboard
- Multi-language support
Rating: ⭐ 4.6/5
Pricing: Custom pricing based on business size and needs
Related: Best 8 Feefo Alternatives to Boost Your Ecommerce Reviews
8. ResellerRatings
ResellerRatings is built for eCommerce brands that want to turn customer feedback into a growth tool. It helps you collect verified reviews, boost visibility on Google, and drive more conversions. Ideal for online stores serious about building trust at scale.
Main Features:
- Verified buyer reviews
- Google Shopping and Ads integration
- Product and seller ratings
- On-site review display widgets
- Review request automation
Rating: ⭐ 4.3/5
Pricing: Custom pricing based on business size and needs
Don’t Miss: 11 Best ResellerRatings Alternatives
9. Opinew
Opinew is a Shopify-focused review app that helps eCommerce businesses collect and display product reviews with ease. It supports imports from Amazon, eBay, and AliExpress, making it ideal for drop shippers and store owners looking to build trust fast.
Main Features:
- Import reviews from Amazon, AliExpress & eBay
- Automated review request emails & SMS
- Video and photo review support
- Customizable widgets for Shopify stores
- Google Shopping review integration
Rating: ⭐ 4.8/5
Pricing: Free plan available, Paid plans start at $19/month
Learn More: Top 10 Opinew Alternatives You Must Try These Tools
10. Judge.me
Judge.me is a top-rated review app built for eCommerce, especially Shopify stores. It makes collecting and showcasing customer reviews simple and automated. With rich media support and affordable pricing, it’s great for building trust fast.
Main Features:
- Automated review request emails
- Photo and video reviews
- Widget customization
- Q&A section for products
- Multi-language support
Rating: ⭐ 4.8/5
Pricing: Free plan available, Paid plans start at $15/month
11. Loox
Loox is a powerful Trustpilot alternative that helps eCommerce brands collect photo and video reviews that boost trust and drive sales. It’s built for Shopify and makes review automation simple. With eye-catching widgets, it turns customer content into conversion tools.
Main Features:
- Visual reviews with photos/videos
- Automated review request emails
- Post-purchase upsells and referrals
- Customizable, brand-friendly widgets
- Google Shopping review sync
Rating: ⭐ 4.7/5
Pricing: Starts at $12.99/month
Explore Further: Top 10 Loox Alternatives for Customer Reviews & Social Proof
12. Trustmary
Trustmary helps businesses collect and showcase customer feedback with an emphasis on video testimonials and automated review collection. It’s designed to boost credibility and conversions through social proof tools that are easy to implement.
Main Features:
- Video and text testimonial collection
- Automated review invites
- Review widgets for websites
- CRM and Zapier integrations
- Performance Analytics
Rating: ⭐ 4.6/5
Pricing: Starts at $19/month
Read More: 11 Best Trustmary Alternatives
Conclusion
Trustpilot is popular, but it’s not one-size-fits-all. Whether you’re after more control, better support, or just a platform that actually fits your business, there are solid alternatives out there.
Some give you more freedom with how reviews are collected. Others shine when it comes to automation, integrations, or value for money.
The key is to pick a review platform that works for your brand—not just the biggest name out there. Take the time to compare features, test the experience, and choose a tool that helps you build real trust and grow with confidence.
