Many growing Shopify brands use Okendo to collect and display customer reviews.
However, they often find pricing, flexibility, or support limitations as their needs grow.
Okendo’s lower-tier plans start at $19/month but come with limited orders and features.
Brands often must upgrade to $299/month or more to unlock key tools like Klaviyo integration, Google Shopping syndication, or advanced customization.
Real users on forums like Reddit and review sites like G2 have also pointed out issues with slow support and rigid widget controls, which are problems when reviews are a core part of a sales strategy.
That’s why more Shopify stores will switch to review tools in 2025, which offer better pricing, faster support, and more freedom.
This blog lists 13 Okendo alternatives that help you collect, manage, and display reviews more effectively, without overpaying or waiting on support.
Why Consider Alternatives to Okendo.io?
Many Shopify brands start with Okendo.io. However, they often encounter price, flexibility, and support roadblocks once they scale.
Here’s why more brands are switching:
1. High Cost for Key Features
Okendo’s starter plan begins at $19/month but only covers up to 200 orders.
If your store grows, you’re quickly pushed into the $299/month Growth plan to access essentials like Google Shopping integration, Klaviyo sync, or advanced layouts.
According to a Shopify Community thread, several store owners say the pricing structure doesn’t match their stage of growth, especially when core features are locked behind higher tiers.
2. Limited Customization
Many users report that Okendo’s widgets and display layouts lack design flexibility.
On G2, reviewers mention “good basic options” but feel the customization is “too restricted unless you know custom CSS.” For fast-moving brands that want complete control over design, this becomes frustrating.
3. Slow Support and Delayed Responses
Support turnaround is another challenge. While Okendo promises priority support on higher plans, users on basic or mid-tier plans often report delays.
In multiple Shopify review threads, store owners have said support sometimes takes “48 hours or more” to reply, which hurts campaign timelines during peak sales.
4. Lack of Video or Advanced Review Types
Video reviews, photo tagging, and intelligent filtering are growing must-haves. Okendo supports some of these, but not at scale or with the flexibility modern stores want.
Brands want to collect UGC in all formats and showcase it with filters like “used by age group” or “verified buyer only.” These advanced features are either limited or missing.
5. Better All-in-One Alternatives Exist
Many brands are switching to platforms that combine collection, moderation, and real-time display with complete control, for less cost.
In fact, according to BuiltWith data, over 45% of Shopify users using review apps are now exploring options outside the Shopify App Store to get better pricing and performance.
If you’re a growing brand, staying with Okendo might limit how much impact your reviews can make.
Choosing a more flexible tool can help you collect richer feedback and display it in ways that convert more shoppers.
Let’s review each tool, ranked by its features, human support, pricing, and AI capabilities.
1. Wiserreview
Okendo is known for its Shopify integration and product reviews, but many users report limitations in customization, high pricing, and dependency on customer support for setup.
WiserReviews solves all that by giving you complete control, from collecting text, photo, and video reviews to customizing every step of the display experience.
What WiserReviews Offers That Okendo Doesn’t:
Collect photo, video, and text reviews in one flow
Create branded review forms with custom fields, logic, and CTAs
AI moderation to auto-tag, filter, and flag spam or irrelevant reviews
Sync reviews from platforms like Google, Facebook, and Trustpilot
Choose from multiple display layouts — sliders, grids, carousels, badges
Use SEO-friendly schema to help your reviews appear in Google
Integrates easily with Shopify, WooCommerce, Wix, and WordPress
Lightweight, no-code setup — no dev team needed
Real-time analytics to track which reviews drive conversions
Why WiserReviews Beats Okendo
Transparent pricing starting at just $9/month (vs. Okendo’s custom plans)
Faster setup without needing support teams
More control over design and automation
Video review support, which Okendo lacks without third-party tools
Works outside Shopify, too, while Okendo is limited to Shopify only
WiserReviews is built for brands that want to grow with their reviews, not just collect them.
It helps you turn every customer experience into high-converting proof, while keeping costs low and customization high.
Rating: ⭐ 4.9/5
Pricing: Free plan available, Paid starts at $9/month
Take Control of Your Reviews — Without Okendo’s Limitations
Collect photo, video, and text reviews. Customize every detail. Display them your way.
2. Wisernotify
Okendo focuses on collecting customer reviews for Shopify stores.
But it doesn’t help much when it comes to turning those reviews into real-time proof that builds trust and drives conversions.
That’s where WiserNotify stands out.
WiserNotify connects your existing reviews (from Google, Facebook, or other platforms) and turns them into live notifications that create urgency and trust on your website, without any extra review collection effort.
What WiserNotify Offers That Okendo Doesn’t:
Real-time review popups and recent activity notifications
FOMO tools like countdown timers, stock counters, and “X people viewed this” alerts
Smart targeting by location, traffic source, or device
Integration with 250+ tools including Shopify, WooCommerce, Wix, and Webflow
No-code setup, get live in under 10 minutes
Boosts conversions by showing social proof exactly when it matters
While Okendo focuses only on review collection and display, WiserNotify helps you leverage your reviews to increase engagement and sales.
If you already have reviews and want to make them work harder for your business, WiserNotify is a must-have.
Rating: ⭐ 4.8/5
Pricing: Starts at $16/month
Boost Conversion Instantly
Add Social Proof & Urgency to your website
3. Opinew
Opinew is a Shopify-focused review app designed to help ecommerce stores collect and display product reviews, especially through automation.
It supports photo and video reviews and offers smart import tools from Amazon, eBay, and AliExpress, making it a strong alternative for stores with existing sales elsewhere.
Main Features:
Import reviews from Amazon, eBay & AliExpress
Photo & video review support
Automated email & SMS review requests
Google Shopping & Rich Snippets integration
Customizable widgets for product pages
Rating: ⭐ 4.8/5
Pricing: Free plan available, Paid plans start at $19/month
Don’t Miss: Top 10 Opinew Alternatives You Must Try Tools
4. Stamped.io
Stamped.io is a powerful ecommerce marketing platform focused on reviews and loyalty.
It’s designed for DTC brands that want to collect photo/video reviews, run referral programs, and build customer retention all within one clean interface.
It integrates seamlessly with Shopify, BigCommerce, and other major ecommerce platforms.
Main Features:
Product & site reviews
Photo and video review collection
Customizable display widgets
Loyalty and rewards programs
Email & SMS review requests
Rating: ⭐ 4.7/5
Pricing: Free plan available, Paid plans start at $23/month
Get toKnow:Top 9 Stamped.io Alternatives You Should Try
5. Fera.ai
Fera.ai is a lightweight ecommerce tool that combines product reviews with real-time social proof and urgency widgets.
It’s ideal for Shopify and BigCommerce merchants who want to build trust and drive conversions without adding heavy code or complex features.
Main Features:
Photo & video product reviews
Real-time sales & visitor popups
Customizable review widgets
Incentivized review requests
One-click integrations
Rating: ⭐ 4.6/5
Pricing: Starts at $9/month with a free trial
6. Judge.me
Judge.me is a top-rated review app built specifically for ecommerce, with a strong focus on Shopify.
It’s known for offering powerful features at a very low price, making it one of the best value alternatives to Okendo.io.
Main Features:
Unlimited product review requests
Photo & video reviews
Verified Buyer badge
Q&A section on product pages
Customizable, fast-loading widgets
Rating: ⭐ 4.8/5
Pricing: Free plan available, Paid plans start at $15/month
Also See: Best 10 Judge.me Alternatives & Competitors
7. Feefo
Feefo is a verified review platform designed to help ecommerce brands collect authentic customer feedback.
It focuses on trust-building through verified buyers, review analytics, and integrations with Google for seller ratings.
While it’s popular across multiple industries, ecommerce businesses use it to improve credibility and boost conversions.
Main Features:
Verified buyer-only reviews
Product and service review collection
Google Seller Ratings integration
Customizable on-site review widgets
Review analytics and sentiment tracking
Rating: ⭐ 4.6/5
Pricing: Custom pricing based on business size and needs
Related: Best 8 Feefo Alternatives to Boost Your Ecommerce Reviews
8. Growave
Growave is an all-in-one Shopify marketing app that combines product reviews, loyalty programs, wishlists, and referrals.
It’s a great Okendo alternative for ecommerce brands looking to bundle review features with customer retention tools in a single app.
Main Features:
Product reviews with star ratings and photos
Loyalty & rewards program
Wishlist functionality
Referral marketing system
Instagram UGC integration
Rating: ⭐ 4.6/5
Pricing: Starts at $49/month with a free trial available
9. ResellerRatings
ResellerRatings is a trusted review platform built for ecommerce businesses that want to collect, manage, and display customer reviews.
It’s especially strong in syndicating reviews to Google Shopping and seamlessly integrating with product pages. This helps build social proof while improving search visibility and ad performance.
Main Features:
Collects verified buyer reviews post-purchase
Supports product and merchant-level reviews
Google Seller Ratings integration
Review syndication to Google Shopping
On-site review widgets and badges
Rating: ⭐ 4.3/5
Pricing: Custom pricing based on business size and needs
Check Out: 11 Best ResellerRatings Alternatives
10. Wiremo
Wiremo is a customer review platform designed for ecommerce brands that want a clean, fast way to collect and display product reviews.
It offers AI-powered automation, customizable widgets, and integrations with major ecommerce platforms like Shopify, WooCommerce, and Wix.
Main Features:
Automated review requests
AI-powered smart triggers
Photo & text reviews with star ratings
Q&A section on product pages
Review moderation & filtering
Rating: ⭐ 4.6/5
Pricing: Starts at $19.99/month
11. Loox
Loox is a powerful Okendo.io alternative designed for ecommerce brands to collect and showcase photo and video reviews.
It’s known for its visually appealing widgets, referral features, and ease of use, especially for fashion, beauty, or lifestyle niches brands.
Main Features:
Collects product reviews with photos and videos
Automated review request emails post-purchase
Referral program built-in to reward reviewers
Customizable review widgets and carousels
Supports multi-language stores
Rating: ⭐ 4.7/5
Pricing: Starts at $12.99/month
Learn More: Top 10 Loox Alternatives for Customer Reviews & Social Proof
12. Ali Reviews
Ali Reviews is a review app built specifically for ecommerce, especially dropshipping stores using AliExpress.
It lets you import product reviews with photos, customize their display, and automate review collection, all optimized for Shopify.
Main Features:
Import reviews directly from AliExpress
Photo and video review support
Customizable review widgets and layouts
Automated post-purchase review requests
AI-powered review filtering and translation
Rating: ⭐ 4.6/5
Pricing: Starts at $14.95/month
13. Kudobuzz
Kudobuzz is a flexible review and social proof tool designed for ecommerce stores. It helps you collect product reviews, showcase social testimonials, and boost trust through UGC.
It’s especially popular among small-to-mid-size online stores looking for a clean, easy-to-use review system.
Main Features:
Collects product, site, and photo reviews
Imports reviews from Google, Facebook, and Etsy
Customizable review widgets
Q&A feature for product pages
Automated post-purchase emails
Rating: ⭐ 4.6 / 5
Pricing: Starts at $ 9.99/month
Continue Reading: 10 Best Kudobuzz Alternatives
How to Choose the Best Okendo Alternative
Choosing the right alternative depends on what your store needs most right now.
If your goal is to collect more reviews with full control over forms, display styles, and automation
👉 Go for a tool like WiserReviews. It lets you collect photo, video, and text reviews, build branded forms, and showcase them anywhere on your site.
If your goal is to boost trust and drive more sales using your existing reviews
👉 Use a tool like WiserNotify. It turns your reviews and customer actions into real-time popups that increase urgency and build credibility.
Ask yourself:
Do I need more reviews or better use of the ones I already have?
Do I want more control over design and display?
Do I care about social proof that drives conversions?
Pick a tool that helps you reach your current growth goal: more reviews, better display, or higher sales. The best setup often combines both types of tools.
Conclusion
Okendo may work well for early-stage Shopify stores, but its high upgrade costs, limited customization, and slow support leave many growing brands stuck.
When reviews are a key part of your sales engine, you need tools that will not hinder you.
In 2025, more brands are moving to flexible review platforms like WiserReviews and WiserNotify. These tools offer:
Full control over how you collect and display reviews
Smart automation to save time and effort
Better pricing without surprise upgrade costs
Fast setup and human support when you need it
If you want to grow faster, build trust more easily, and make every review count, WiserReviews helps you collect richer feedback and customize every detail.
WiserNotify turns that feedback into social proof that boosts conversions in real time.
You don’t need to settle for limits.
Switch to tools built for speed, control, and results, and finally get more from every review.
