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Positive Review Examples for Online Shopping

55 Latest Positive Review Examples: Good Review Templates

Positive reviews can increasingly influence customers’ decisions and shape their perceptions of your brand. But do you encourage customers to leave a positive review for your products?

If not, you need to understand the importance of positive reviews that help you build trust, foster a loyal customer base, and drive growth for your business. Not only do they show the quality of the product, but they also show other customers what they feel about your product and customer experience.

Whether you’re in hospitality, technology, or healthcare, positive reviews can bring more sales, customers, and business growth.

95% of customers read online reviews before making a decision, and 88% trust as much as personal recommendations.

In this blog, we will discuss examples of positive reviews from various industries that showcase how reviews can effectively leverage customer feedback and enhance brand reputation.

Let’s dive in…

What Is Positive Review?

A positive feedback shows overall customer satisfaction with a product, service, and brand. It often highlights the aspects the customer appreciates, such as quality, exceptional customer service, features, or overall experience.

These reviews can be seen on various platforms like websites, third-party review sites, or testimonials shared by customers. For example, a positive review for a restaurant might say, “The food was delicious and the staff was incredibly attentive. I would recommend this place to enjoy a great dining experience.”

Such reviews can positively impact your business, attracting new customers, building trust, and fostering loyalty among existing customers.

Key Elements of Positive Reviews

A thorough and complete review includes several key elements that make it effective and valuable for businesses and potential customers.

  • A short summary of the reviewer’s overall experience.
  • Providing unbiased written detailed description that makes it valuable.
  • Make sure to share personalized experiences or specific scenarios where the product was beneficial.
  • Include photos or videos that make it more engaging and provide visual proof of the product’s quality and features.
  • Provide constructive feedback, and always be honest in your reviews to make them more helpful and trustworthy.
  • Highlight the unique features and benefits of the product that help potential customers understand how your product stands apart from others.

Features of Five-Rated Reviews

Five-star ratings are ubiquitous, appearing everywhere, from restaurants and hotels to online shopping and movie reviews.

These ratings provide a convenient and efficient method for customers to convey their satisfaction and feedback regarding the product or brand.

Five-star ratings matter because…

  • A high rating shows the product and brand are more trustworthy, reliable, and provide excellent service.
  • Search engines take ratings into account to rank businesses on search engine pages, which helps to boost visibility and online reputation.
  • Five star ratings also provide valuable feedback and highlight how well business is doing well.
  • Seeing customers providing high ratings gives confidence that it’s a good choice and acts as social proof.

Now, let’s dive into some positive review response examples for every industry.

Latest Positive Review Examples by Industries

Getting positive reviews about the product and your brand is crucial yet challenging. That’s why it’s crucial to encourage customers to write reviews and enhance the customer experience.

Here are positive review examples across different industries.

1. E-Commerce – Positive Review Examples for Online Shopping

Here is a real-time example of an Ecommerce product (a bottle) on the Amazon platform. A good review with a personalized approach with balanced negative and positive feedback helps to build trust among other customers.

Here’s a positive review example: customers can copy and paste to share their experience with the eCommerce product.

E-Commerce - Positive Review Examples for Online Shopping
  • Amazing product!!! That’s what I was looking for – excellent quality and fast delivery.
  • Impressed with [Product Name] – its quality, style, features, and worth every penny.
  • I recently purchased [Product Name] and am thrilled with the performance, ease of use, and features. Highly recommended for anyone who is looking for a reliable product with great quality.
  • The customer service from [company name] is outstanding – the team is very responsive and helpful in solving each question. [Product] delivered on time and exceeded my expectations with quality, features, and material!

2. Software Company – Positive Reviews Examples for Company

A real-time example of one of the software companies – SmartSheets on G2 platform. The customers share in-depth detailed reviews about the software that demonstrate its value, features, and positive aspects of the product.

Here are a few product positive review templates customers can use to write for a software company.

Software Company
Software Company
  • Amazing software, user-friendly interface and easy to use.
  • Highly recommended [software name] – it has lots of features and transforms our workflow!
  • [Software Name] has incredible features and a user-friendly interface that makes it easier to use. The customer service team is fantastic and always ready to assist!
  • The [software name] provides a seamless experience that integrates perfectly with our software and significantly increases our team’s productivity.

3. Hotel- Building Guest Loyalty

Hotel reviews help to build guest loyalty as they show the hotel’s quality, cleanliness, standard, and luxury experience for the customer.

Here’s an example of one of the reviews on sharing a customer’s experience.

  • Great stay at [hotel name] – excellent service and atmosphere.
  • Clean room, stunning views, and top-notch amenities.
  • Our stay at [hotel name] was an unforgettable experience; the rooms were spacious and clean, with amazing views. Loved our time and will surely visit again.
  • The facilities and amenities were amazing – we loved the luxurious rooms and pool area with delicion meals served. A truly luxurious experience and atmosphere.

4. Restaurant

Here’s one of the examples of the Restaurants from Google search results. The reviews with visuals make them authentic and also show the dining experience customers have enjoyed.

  • Exceptional service and amazing food at [restaurant name].
  • Perfect dining experience – highly recommended!
  • They have exceptional service. The entire staff works seamlessly to create an amazing dining experience. Every dish had an amazing taste with bursting flavors and freshest ingredients, making the dish more memorable. Must try!
  • If you’re a foodie, you’ll love the food and place! Each dish on the menu was amazing, and each bite was a delight. The menu offered a variety of dishes, and we can’t wait to come back again!

5. Mobile App

The Google Play Store has a variety of apps, and these positive app reviews can help to make your app out, influencing users to download and drive more engagement.

These are examples of mobile app reviews for one of the apps on the Google Play Store.

Mobile App
  • Fantastic App – feature-rich and intuitive.
  • Highly recommend [app name] – it has simplified my life!
  • [App name] has a great and user-friendly interface with amazing features. It runs smoothly and easy to use navigation. The overall experience is amazing and a top-notch app that caters to the user’s needs.
  • I recently installed this [app name], and I was impressed with its user-friendly interface and functionality. The app has made a significant impact on my daily routine and has been an excellent experience. It’s a truly game-changer, and customer support is responsive, making this app a must-have!!

6. Online Coaching

Getting positive reviews for coaching helps to build trust and credibility among the customers. It shows the positive impact you create on your clients who have worked with you and attract new customers.

Here are examples of positive reviews on the Coach Transformation, highlighting how the coaching program helps them grow.

Online Coaching
Online Coaching
  • Exceptional coaching – truly helped me to transform my work and journey.
  • Highly recommended [coach’s name] – highly motivating and insightful!
  • Working with a [coach’s name] has been incredible. The guidance and support have helped me improvise myself and achieve personal & professional goals. Each session was amazing, insightful, and empowering.
  • [Coach’s name] has outstanding sessions that help you gain clarity and improve your skills. The personalized sessions and constructive feedback improve you at every step.

7. School and College

Review for colleges and schools helps prospective students and their parents gain insights about academics, campus life, facilities, and overall environment.

Here’s an example of positive student testimonials for college.

School and College
  • Outstanding college – excellent faculty and campus!!
  • Highly recommended [college name] – great curriculum, academics, and environment.
  • [College name] has provided me with an exceptional education. The staff and professors are supportive and have excellent experience. The facilities are top-notch, and the environment helps you achieve personal & professional growth.
  • Attending [college name] has transformed my life, the courses they offer and extracurricular activities opportunities have enriched my academic and personal growth. The professors are amazing and inspiring.

8. Fashion and Apparel

Reviews for fashion and apparel show the quality, style, appearance, comfort, and material of the product. It builds trust and reputation among the customers. Here’s an example of clothes on Myntra.

Here are examples of Fashion and Apparel positive review example.

Fashion and Apparel
  • Amazing quality and design – loved shopping at [brand name]
  • Highly recommended product from [brand name] – comfortable, fits perfectly, and high-quality materials.
  • Shopping at [brand name] was an amazing experience. The quality of the clothes, designs, and varieties are so trendy. The customer service is amazing, and delivery is hassle-free!
  • Every product is unique, and the design is exceptional. Every design grabs your eyes from casual to attire with luxurious and unique designs. The website is easy to navigate, customer service is outstanding, and shipping is fast!

9. Spa Center

People want to feel relaxed in a spa center, and that has to cover all the facilities. Customers read reviews before booking to check the other customers’ experience and available facilities. Here’s an example of positive spa reviews from customers at Luxury Spa.

Here are a few examples of positive review templates for Spas

Spa Center
Spa Center
  • Loved my time at [Spa Name] – a perfect place with a luxurious experience.
  • Exceptional service and luxurious facilities.
  • It is one of the best spas for ultimate relaxation and a luxurious experience. The staff is attentive, skilled therapists, and personalized offers. Highly recommended!
  • I had a fantastic experience at [Spa Center Name]; the luxurious experience and professional staff exceeded my expectations. The treatment was incredibly effective, leaving me feeling peaceful and relaxed.

10. Flower Shop

Positive reviews for flower shops provide insights into the quality of flowers and arrangements the shop offers.

Here’s an example of positive reviews for Flower Shop.

Flower Shop
Flower Shop
  • Top quality flowers and excellent services at [flower shop name].
  • Absolutely loved the flower fragrance and freshness from [shop name].
  • Shopping for flowers at [Shop Name] is a delight; the flowers are fresh and beautiful. Highly recommended for any floral needs!
  • [Shop Name] has been my go-to floral arrangement from birthdays to weddings. The staff is attentive and offers expert advice on flower selection. I will continue to trust [Flower shop name] with all my floral needs.

11. Real Estate

Positive reviews for real estate help buyers understand the workings of agents. It helps other customers understand the real estate agent’s knowledge, skills, and professionalism, building trust. Here’s an example of Real Estate positive reviews from 99 Acres. It shows both negative and positive reviews from the customers.

Real Estate
Real Estate
  • Impressed with the personalized service from [Realtor/Agency name].
  • Very professional and experienced with [Realtor/Agency name].
  • Choosing [Realtor/Agency Name] was the best choice; they made the process smooth and stress-free. Their attention to every detail and commitment to finding the best place at the best price was exceptional!!
  • Our experience with [realtor/agency name] was outstanding; they listened to our needs, showed us properties that matched the criteria perfectly, and guided us through the buying process.

12. Movie Theatres

Positive reviews from customers influence people’s decisions to watch movies at your theatre.

Here’s an example of Movie Theater reviews on Google Search Results.

Movie Theatres
  • Top-notch movie experience – comfortable seats and excellent sound quality.
  • Absolutely loved the ambience and services at [movie theatre name]
  • I had a fantastic time at [movie theatre name]. The screen quality, comfortable seats, and the sound system made the movie experience luxurious. The staff was friendly, and it was a perfect night out!
  • From the moment we walked into [movie theatre name]. We were impressed by the cleanliness and facilities. The fresh and ambience environment with quality sound was just amazing. We can’t wait to watch our next movie!

13. Logistics and Transportation

The positive reviews show the quality of service and build trust among the customers looking for the logistic services.

Here’s an example of Logistics and Transportation’s reviews from ARK India.

Logistics and Transportation
  • Excellent logistic services – reliable and cost-efficient.
  • Professional Transportation Services – [company name].
  • We are happy with the services. They handle all our logistic needs seamlessly, from warehousing to distribution. The team was responsive and ensured our shipment was on time and in perfect condition.
  • Impressed with the services and the promise of consistent delivery. Their attention to detail and commitment to customer satisfaction were evident throughout.

14. Beauty and Personal Care

A positive review for beauty and personal care products highly influences customers to make a purchase or book a slot for your services.

Here’s an example of a positive review for a makeup artist.

Beauty and Personal Care
  • Amazing and quality skincare products.
  • Exceptional beauty services at [brand name].
  • I have been visiting the store for years; their hair and skin care services are second to more. The stylish and skilled persons, and the products they use are high-quality. I have always left feeling confident and pampered.
  • [Brand name/ beautician name] is a fabulous make-up artist. The atmosphere is calming, and the treatments are luxurious.

15. Hairdresser or Hair Salon

Reviews for hairdressers provide insights into the quality of haircuts, styling, coloring, and other services offered. It shows customers’ experience and the atmosphere of the salon.

Here’s an example of reviews for a Hair Salon.

Hairdresser or Hair Salon
Hairdresser or Hair Salon
  • Fantastic styling and haircut services.
  • Best place, has the best atmosphere, and is worth every penny.
  • [Salon Name] is my favorite. I had an amazing experience; the stylist gave me a perfect haircut and style. Loved this place and environment.
  • I strongly recommend [Salon name] to everyone. They are expert in hairdressing and know all the latest trends, providing top-notch services. Every visit gives a unique experience, and I will definitely visit again!

16. Car Dealership

Reviews for car dealerships provide insights into the quality of service offered by the dealer, including professionalism, knowledge, and friendliness of the staff.

Here’s an example of a review from Toyota.

Car Dealership
  • Excellent service and great deals at [dealer name]
  • Loved my new car from [dealer’s name] – professional services.
  • I had a wonderful experience with the [dealership name]; the staff was knowledgeable and helped me find the perfect car within my budget. The buying process was smooth and hassle-free.
  • The customer service is excellent and supportive. They made my first car experience amazing stress-free and clearly helped me out with every step of buying a purchase. Fantastic dealership!

17. Fitness Center – Achieving Health Goals

Reviews for a fitness center that talks about quality, condition, facilities, cleanliness, and overall experience of the center. Here are a few satisfied customer reviews examples for a fitness center from Google search results.

Fitness Center
Fitness Center
  • Fantastic facilities and trainers.
  • Clean, well-equipped gym with friendly staff at [fitness gym name]
  • I’ve been a member of [fitness gym name] for several months, and I am enjoying being here. The trainers are amazing, the equipment is top-notch, and the atmosphere is amazing. I’ve seen great results and transformation.
  • The environment at [Fitness Gym name] is amazing and inspiring. The trainers are always ready to assist and the range of equipment helps to achieve fitness goals.

18. Travel Agency

Reviews for travel agencies provide insights into travel experiences and value for money, helping potential customers make informed decisions. Here’s an example of positive reviews for Travel Agency – Travel Online.

Here are a few examples of review templates customers can use.

Travel Agency
Travel Agency
  • Fantastic travel experience and friendly Staff.
  • Loved our vacation planned by [Travel Agency Name].
  • We had an amazing holiday with top-notch and personalized services from [travel agency name]. They paid attention to every detail from pick up to drop and accommodations to assisting us through out the journey.
  • Our trip was flawless and amazing because of [travel agency name]. Their personalized service made us enjoy every moment without any concern and stressing about the next plan of accommodation or travelling. I would recommend everyone for their outstanding services.

19. Dental Clinic

If you’re a dentist or manage a dental facility, positive reviews can help you boost local search ranking and helping you reach more potential customers. Here’s an example of reviews from dental clinic customers from Coppell Dentist –

Here are a few examples of Dentist Reviews.

Dental Clinic
  • Excellent Dental Care at [Dental Clinic Name]
  • Fantastic experience with professional and gentle treatment.
  • It’s a wonderful dentist’s office with friendly staff. The appointment booking is smooth and the experienced staff explains the procedure and asks relevant questions to know more about dental problems. The dentists are very knowledgeable and had an overall positive experience.
  • We were looking for a dentist in our locality. We were recommended by one of our friends, and the whole experience was amazing. [Dr name] was highly skilled, professional, and friendly with great experience.

20. Event Planner

Positive reviews for event planners offer insights into their service quality and professionalism and highlight successful event rates. Here are a few examples of reviews for an Event Planner – TruppandFest.

Here are a few event planner review templates to use.

Event Planner
  • Outstanding event planned by [Event planner name] – Loved every detail!
  • The event planning was just amazing! They did what we asked for, and every minute detail was professionally designed. The creativity was amazing; our guests were impressed with the decorations, venue, and overall ambiance.
  • I was not confident that the event would go in such an amazing and seamless way. The service was exceptional, with the management ensuring smooth functioning from start to end. The right mixture of professional and creative approaches was perfect. It was a hugely successful event. Thank you, [Event management name].

Why Positive Reviews Matter

Meanwhile, 72% of customers won’t act until they read reviews about your business. That’s why showcasing reviews is crucial, whether it’s positive or negative reviews, to make customers believe your business is genuine. Here’s why positive reviews matter:

Boosting Online Reputation and Social Proof

Social proof builds a long-lasting impression and trust with your target audiences. One effective way to showcase social proof is by highlighting customers’short positive reviews and testimonials. Displaying customer reviews on the website or product pages can enhance the online reputation and build trust among them.

Respond to positive reviews to make customers feel valued and reassure them of your commitment to improving their experience.

Building Trust with Potential Customers

Potential customers depend on reviews when buying a product or visiting an offline store. Positive reviews and 5-star ratings from satisfied customers can help to build trust and credibility.

When people see positive reviews and have a great experience with your business, they’re more likely to believe that the business delivers on its promises and reassures them that they are making the right decision.

Influence Purchase Decisions and Increase Sales

Consumers read reviews first when they discover a new business, product, or service; they want to know what other customers experience. Reviews play a crucial role in helping customers decide whether to buy a product.

By reading reviews, they can get deeper insights about the product, and positive reviews can significantly influence potential customers to purchase your competitors.

Impact on Search Engines and Online Visibility

Search engines consider the quality and quantity of reviews as ranking factors. Businesses with a high number of positive reviews are often ranked on search engine results pages, which helps to improve visibility among potential customers.

Further, positive reviews are crucial for local SEO as they contribute to appearing at the top of local search results and driving more traffic for your business.

Build Customer Loyalty

Great customer experience helps to build stronger bonds and turn customers into loyal brand advocates. When customers see their positive reviews acknowledged and appreciated by the business, it fosters a sense of loyalty.

Good product review comments are more than just praise; they are powerful tools that help attract new customers, enhance the brand’s reputation, encourage customer satisfaction, and increase sales.


Reviews play an important role in growing business and bringing in new customers, enhancing brand reputation, providing social proof, and improving search engine ranking. Whether it’s a restaurant, eCommerce product, hotel, or fitness club, the impact of positive reviews cannot be overstated.

Crafting well-thought-out reviews helps businesses to provide potential customers with valuable insights. By sharing positive experiences, customers contribute to a culture of transparency and trust, fostering stronger relationships.

Further, make sure to collect negative feedback that helps you to improvise your products and services. Negative review responses can help to build stronger bond customer relationships, and convert prospective customers into loyal ones.

The positive customer reviews examples help local businesses to showcase their outstanding service, build a positive online reputation, and showcase their happy customers on social media and websites. Using positive review response templates can help brands quickly respond to positive reviews and show them you value customers.

Try to gather reviews across online review sites, like Google Reviews, and third-party sites to showcase positive customer experience and


A good customer review helps businesses build a strong online reputation, increase customer trust, act as social proof, and influence customer’s decisions to purchase your brand. User-generated content influences customers to leave more positive reviews and helps a local business to grow as well.

A good positive review includes:

  • Specific unbiased details,
  • Mention relevant products, services, or brands by name,
  • A clear recommendation and personal experience,
  • Detailed insights, including features, pros, cons, and comparison with similar products.

To ask customers to leave reviews,

  • Ask them directly,
  • Make it easy for them to leave a quick review,
  • offer incentives, discounts, or freebies for leaving an online review,
  • Provide excellent customer service that makes them share positive experiences with your business.

A good social media review helps businesses build a positive presence on social media and encourages shares, likes, and comments. They help to increase visibility, enhance reputation, and drive more traffic on social media platforms. Further, they encourage others to share their experience and collect more reviews for your business.

Negative business reviews can harm a business’s reputation, but they can be managed effectively by engaging with the customers. Listen to customer concerns, address them professionally, and make improvements based on feedback that increases customer retention.

Picture of Krunal Vaghasiya
Krunal Vaghasiya
Krunal Vaghasiya is a marketing tech expert who boosts e-commerce conversion rates with automated social proof and FOMO strategies. He loves to keep posting insightful posts on online marketing software, marketing automations, and improving conversion rates.

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