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Google Review

Top 21 Google Review Management Tools in 2025

In this digital age, Google reviews are more than just feedback—they are vital for business growth. Positive reviews build trust, improve local search rankings, and influence buying decisions. Whether you’re a small business, an eCommerce store, or a multi-location brand, having a strong review strategy can set you apart from the competition.

Managing Google reviews manually can be time-consuming, but with the right tools, you can automate review requests, monitor feedback, respond quickly, and showcase top reviews to attract more customers.

To help you manage your online reputation, we’ve curated 21 of the best Google review tools. These tools will streamline review collection, enhance customer engagement, and boost your brand’s credibility.

Discover the best Google Review Management tools to turn customer feedback into business success in this blog!

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Trends in Google Review Management Tools

As customer reviews drive online reputation and purchasing decisions, businesses leverage advanced tools and technologies to collect, manage, and showcase Google reviews more efficiently. Here are the latest trends in Google review management, backed by key statistics, that are shaping the industry today.

  • 90% of consumers say online reviews influence buying decisions (BrightLocal).
  • AI-driven sentiment analysis tools can automatically categorize reviews as positive, negative, or neutral, helping businesses track customer sentiment at scale.
  • 76% of customers will leave a review if asked (Podium).
  • Businesses using automated review request tools via SMS and email receive three times higher response rates than those using manual outreach.
  • Consumers read at least 10 reviews before trusting a business (BrightLocal).
  • Many Google review tools now offer customizable widgets that allow brands to showcase their best reviews directly on landing pages for instant credibility.
  • 75% of businesses now integrate customer feedback into their CRM and marketing automation platforms (Salesforce).

Why Businesses Need Google Review Management Tools

Google reviews are a decisive trust factor influencing customer decisions, local rankings, and brand reputation. Managing them manually can be overwhelming, but Google review tools help businesses automate review requests, track feedback, and respond efficiently.

  • Boost Local SEO – Increase Google search rankings and visibility with more customer reviews.
  • Increase Customer Trust – 91% of consumers rely on Google reviews before purchasing.
  • Prevent Reputation Damage – Get real-time alerts and respond quickly to negative reviews.
  • Save Time with Automation – AI-driven tools send automated review requests and responses.
  • Drive More Sales – Higher ratings help convert more leads into paying customers.

With the right review management tool, businesses can build credibility, strengthen their online presence, and stay ahead of competitors.

Best Google Review Management Tools in 2025

Here are the top Google review management tools that help businesses enhance their reputation, boost conversions, and stay competitive.

1. Wiserreview

Wiserreview

Wiserreview is a review management tool that helps businesses collect, manage, and showcase customer reviews to build trust and increase conversions. It is designed to enhance online reputation by displaying customer feedback in a way that influences potential buyers.

Key Features of Wiserreview

  • Automated Review Collection: WiserReview simplifies gathering customer feedback by offering multiple channels such as QR codes, SMS, and email. This automation ensures a steady influx of reviews without manual intervention. ​wisernotify.com
  • Photo and Video Requests: To enrich the quality of reviews, WiserReview enables businesses to request customer photos and videos, providing more authentic and engaging testimonials. ​wisernotify.com
  • Customizable Review Displays: Businesses can create dedicated spaces to showcase customer experiences, utilizing various display styles like nudges and carousels to integrate reviews seamlessly into their websites. ​wisernotify.com
  • Mobile-First Design: WiserReview understands the importance of mobile accessibility and ensures that all forms and displays are optimized for mobile devices, encouraging more customers to leave reviews on the go. ​

Top Benefits

  • Businesses can improve their credibility and attract potential customers by actively collecting and showcasing reviews.​
  • A higher volume of positive reviews can improve a business’s search engine visibility, driving more organic traffic to its website.​
  • Features like photo and video reviews provide richer content, fostering deeper connections with the audience.

Pricing

  • There is a free plan available, and the premium plan starts at $9 per month. The pro plan starts at $49 per month. Both plans provide multi-location support and advanced analytics.

2. BrightLocal

BrightLocal

BrightLocal is an all-in-one local marketing platform that helps businesses improve their SEO and online reputation. It offers powerful tools to manage Google reviews, track rankings, audit local citations, and monitor competitor performance—all from a single dashboard.

Key Features:

  • Track, manage, and respond to customer reviews across multiple locations.
  • Send automated review requests via email and SMS to increase Google reviews.
  • Manage all reviews in one place and reply directly to engage with customers.
  • Get rankings, citations, and competitor performance insights for local SEO.
  • Generate branded reports for clients to showcase review and SEO performance.

Pricing: BrightLocal offers flexible pricing plans, starting at $39/month, with a 14-day free trial to test its features before committing.

3. Yext

Yext

Yext is a robust reputation management tool designed to help businesses maintain a strong online presence and build credibility through customer reviews. It provides seamless integration with Google, allowing companies to monitor, respond to, and analyze reviews across multiple platforms—all from one centralized dashboard.

Key Features:

  • Monitor, manage, and respond to Google reviews in real time to maintain a strong online reputation.
  • Send automated review requests via email and SMS to generate more positive feedback and enhance credibility.
  • Analyze customer feedback trends with sentiment analysis to improve service and business operations.
  • Maintain accurate and up-to-date business information across 200+ directories with listings management.

Pricing: Yext offers custom pricing based on business size and requirements. You can contact them for a quote or request a demo to explore its features.

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Utilize Yext’s Sentiment Analysis to gain deep insights into customer experiences and proactively address potential issues before they impact your reputation.

Related Post: 13 Best Yext Alternatives to Manage Reviews & Reputation

4. Podium

Podium

Podium is a customer interaction and reputation management platform designed to help businesses collect, manage, and respond to reviews efficiently. It offers a seamless way to request and gather more Google reviews via text messages, making it easy for customers to leave feedback.

Top Features

  • Automate SMS requests to increase Google reviews effortlessly.
  • Save time with AI-generated replies for customer reviews.
  • Engage with customers via SMS, Google Business Messages, and Facebook Messenger.
  • Accept payments directly through text messages for a seamless transaction experience.

Pricing: Podium offers tiered pricing plans based on business size and features needed. Plans start at $289/month, with custom enterprise solutions available.

5. Birdeye

BirdEye

Birdeye is an all-in-one reputation management platform that helps businesses effortlessly collect, monitor, and respond to customer reviews. By generating more Google reviews, it improves online credibility, enhances customer engagement, and boosts local SEO.

Top Features

  • Send automated review invitations via SMS and email to increase Google reviews.
  • Generate innovative, personalized responses to customer feedback using AI-powered tools.
  • Get instant notifications for new Google reviews to engage with customers quickly.
  • Analyze customer reviews with sentiment analysis to identify trends and improve service.
  • Connect with CRM and business tools like Salesforce, HubSpot, and Zendesk for seamless review management.

Pricing: Birdeye offers customized pricing based on business needs. Plans typically start at $299/month, with enterprise solutions available.

6. Famewall

Famewall

Famewall is a powerful testimonial and review collection tool designed to help businesses display Google reviews and customer feedback on their websites. By turning positive reviews into visually appealing testimonials, Famewall boosts credibility and conversions. It’s perfect for businesses that want to enhance their online reputation through authentic customer experiences.

Top Features

  • Import and display Google reviews directly on your website.
  • Showcase reviews in text, video, or image testimonial formats.
  • Collect new testimonials automatically via email, SMS, or direct links.
  • Highlight the best reviews with AI-powered curation to boost trust and conversions.

Pricing: Famewall offers a free plan, with premium features available in paid plans starting at $9/month.

7. ReviewTrackers

ReviewTrackers

ReviewTrackers is a top-tier reputation management platform that helps businesses monitor, analyze, and respond to customer reviews across multiple platforms, including Google. It provides data-driven insights to enhance customer experience, improve brand perception, and boost local SEO rankings.

Top Features

  • Track, manage, and respond to Google reviews in real-time.
  • Use AI-powered sentiment analysis to understand customer sentiments and improve service.
  • Manage reviews from Google, Facebook, Yelp, TripAdvisor, and more in a centralized dashboard.
  • Support multi-location businesses and franchises with scalable review management.

Pricing: ReviewTrackers offers custom pricing based on business needs. To explore its features, you can request a demo.

8. Grade.us

Grade.us 

Grade.us is a comprehensive reputation management platform allowing businesses to efficiently generate, monitor, and showcase Google reviews. It is particularly popular among marketing agencies and multi-location businesses due to its white-label capabilities, automation features, and easy integration with other marketing tools.

Top Features

  • Send personalized email and SMS review invitations with automated review requests.
  • Customize branding and resell reputation management services with white-label solutions for agencies.
  • Showcase positive Google reviews directly on your website using customizable review widgets.
  • Create branded review request pages to drive customer feedback with custom landing pages.

Pricing: Grade.us offers plans starting at $110/month, with options for agencies and enterprises. A 14-day free trial is available.

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Use Grade.us’s custom review landing pages to make it easier for customers to leave reviews, improving your conversion rates.

9. SOCi

SOCi

SOCi is an enterprise-grade reputation management platform for businesses with multiple locations. It streamlines Google review monitoring, response automation, and local SEO, making it an essential tool for brands that want to maintain a strong online presence across multiple markets.

Top Features

  • Track and respond to customer reviews across all business locations from a single dashboard.
  • Automate review responses with AI-driven tools to maintain consistency and efficiency.
  • Ensure business information is accurate across Google and 100+ online directories.
  • Gain data-driven insights with advanced analytics and reporting to measure customer feedback and brand reputation.

Pricing: SOCi offers custom pricing based on business size and needs. Businesses can request a demo to explore its features.

Also See: 12 Best SOCi Alternatives & Competitors

10. Broadly

Broadly

Broadly is a user-friendly reputation management and customer communication tool designed to help small businesses effortlessly generate more Google reviews.

It offers automated review requests, customer messaging, and payment solutions, making it an all-in-one platform for businesses looking to strengthen their online presence and customer relationships.

Top Features

  • Convert website visitors into customers through real-time web chat and messaging.
  • Engage with customers and manage inquiries efficiently via text and email communication.
  • Accept payments directly through text messages for seamless transactions.
  • Manage reviews and customer interactions on the go with a mobile-friendly dashboard.

Pricing: Broadly offers custom pricing based on business needs. Interested users can request a demo to explore the platform’s features.

11. Superchat

Superchat

Superchat is an all-in-one customer communication and reputation management tool that helps businesses collect more Google reviews while streamlining customer interactions. It consolidates messages from various platforms—Google, WhatsApp, Facebook, and email—into a single inbox, making it easy to engage with customers and enhance online reputation.

Top Features

  • Add customizable chat widgets to your website for seamless customer communication.
  • Enable multi-user access for teams to collaborate and respond to customer inquiries efficiently.

Pricing: Superchat offers custom pricing based on business size and requirements. A free demo is available to explore its features.

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Use Superchat’s automated review requests via WhatsApp and SMS to increase Google reviews with minimal effort.

12. ReviewInc

ReviewInc

ReviewInc is a robust reputation management tool designed to help businesses generate, monitor, and analyze reviews across multiple platforms, including Google.

It offers advanced features like AI-powered sentiment analysis, automated review requests, and competitive benchmarking, making it an excellent choice for businesses that want deep insights into customer feedback.

Top Features

  • Showcase positive reviews on your website with customizable review widgets.
  • Benchmark your business reputation against competitors with competitor analysis.
  • Collect and manage reviews in multiple languages with multi-language support.
  • Ensure advanced security and compliance with enterprise-level security features.

Pricing: ReviewInc offers custom pricing based on business size and needs. A free demo is available to explore its features.

13. Statusbrew

Statusbrew

Statusbrew is an all-in-one social media and reputation management platform that enables businesses to monitor, respond to, and analyze Google reviews alongside social media interactions. Its centralized dashboard streamlines engagement and helps businesses maintain a positive online reputation.

Top Features

  • Schedule posts, respond to messages, and analyze social performance with social media management.
  • Set up automated review responses using AI-powered automation for efficient customer engagement.
  • Assign reviews and social media interactions to different team members for streamlined collaboration.

Pricing: Statusbrew offers various pricing plans tailored to business needs. You can request a demo or free trial to explore its features.

14. ReviewOnMyWebsite

reviews on my website

ReviewOnMyWebsite is a powerful tool designed to help businesses collect, manage, and showcase Google reviews directly on their websites. It enhances credibility by leveraging customer testimonials and social proof, ultimately improving conversion rates and brand trust.

Top Features

  • Easily import and display Google reviews on your website with Google review integration.
  • Choose from multiple widget designs to match your brand aesthetic with customizable review widgets.
  • Improve local search rankings with SEO-optimized review widgets featuring structured data.
  • Set up effortlessly with a no-coding, drag-and-drop functionality.

Pricing: ReviewOnMyWebsite offers affordable plans starting at $10/month, with premium features available in higher tiers. New users can try the service for free.

15. EmbedReviews

EmbedSocial

EmbedReviews is one of the best review management tools. It allows businesses to collect, manage, and showcase Google reviews on their websites and social media platforms. By leveraging customer testimonials, businesses can build trust, improve credibility, and enhance conversion rates.

Top Features

  • Automatically pull in and display Google reviews on your website with Google review integration.
  • Turn positive reviews into engaging social media content with social media review sharing.
  • Send automated email and SMS invitations to collect more Google reviews.
  • Easily integrate with WordPress, Shopify, and other website builders without coding.

16. NiceJob

NiceJob

NiceJob is a highly effective reputation management tool designed to help businesses automate review generation and showcase positive customer feedback across multiple platforms, including Google.

It simplifies collecting, managing, and displaying reviews, making it a top choice for businesses looking to build trust and credibility effortlessly.

Key Features

  • Automatically turn great reviews into engaging social media posts with social media sharing.
  • Utilize the Website Conversion Tool (Convert) to create a high-converting website optimized for leads and reviews.
  • Seamlessly integrate with CRM and business tools like QuickBooks, Jobber, and Zapier for efficient review management.

Pricing: NiceJob offers plans starting at $75/month, with additional features in premium plans. New users can try the service for free.

17. GatherUp

GatherUp

GatherUp is a comprehensive reputation management tool that helps businesses collect, monitor, and leverage customer reviews from Google and other platforms. It offers advanced feedback collection, sentiment analysis, and automation to improve customer experience and strengthen brand trust.

Top Features

  • Gather private customer feedback to improve service and prevent negative reviews from appearing online.
  • Gain deep insights into customer emotions and trends using AI-powered sentiment analysis.
  • Seamlessly integrate with CRM and marketing tools like Zapier, HubSpot, and QuickBooks for efficient workflow automation.

Pricing: A free demo is available. GatherUp offers custom pricing based on business needs, with scalable options for agencies and enterprises.

18. Reputation

Reputation

Reputation (formerly Reputation.com) is a leading AI-powered reputation management platform that helps businesses collect, monitor, and analyze Google reviews to enhance customer experience and brand trust.

It offers enterprise-grade tools for managing reviews, social media, business listings, and customer sentiment—making it a top choice for large businesses, franchises, and multi-location brands.

  • Monitor brand mentions and customer feedback across social media and review sites with social listening & engagement.
  • Keep business details accurate across Google, Yelp, and 100+ directories with business listings management.
  • Compare your reputation and review performance with industry competitors through competitor benchmarking.
  • Track review trends, customer satisfaction, and ROI with advanced analytics & reporting using custom dashboards.

Pricing: Reputation offers custom pricing based on business size and requirements. Businesses can request a demo to explore its features.

19. ReviewPush

ReviewPush

ReviewPush is a simple yet powerful reputation management tool designed to help businesses track, respond to, and analyze customer reviews across multiple locations.

It streamlines the review management process by consolidating reviews from Google, Facebook, and other platforms into a single dashboard, making it easy for brands to maintain a strong online presence.

  • Receive real-time alerts when new reviews are posted with automated review notifications.
  • Organize and track reviews efficiently for multiple locations with multi-location review management.
  • Gain insights into review trends and customer satisfaction with custom reporting & analytics.
  • Assign reviews to team members for faster response management using team collaboration tools.
  • Keep an eye on competitors’ reviews and ratings with competitor monitoring.

Pricing: Businesses interested in testing the platform can request a free demo. ReviewPush offers custom pricing based on the number of locations and features required.

20. LocalClarity

LocalClarity

LocalClarity is a review management and local SEO tool designed for businesses with multiple locations. It provides deep insights into customer feedback, streamlines review responses, and enhances online visibility by helping businesses effectively manage their Google reviews and listings.

  • Save time by responding to multiple Google reviews in bulk using customizable templates with bulk review response.
  • Identify customer sentiment trends and improve business strategies with AI-powered sentiment analysis.
  • Manage reviews from Google, Facebook, and other major platforms with multi-platform review management.
  • Track reputation trends across different locations with advanced reporting & insights.

Pricing: LocalClarity offers custom pricing based on business size and needs. Those interested in exploring its features can request a free demo.

21. Zidy

Zidy

Zidy is a comprehensive platform designed to streamline customer interactions and enhance online reputation. By integrating contact management, messaging, and review solicitation, Zidy helps businesses efficiently manage customer relationships and boost their presence on Google.

  • Send review requests to customers, encouraging them to leave feedback on your Google Business Profile.
  • Manage all customer communications in one place for timely responses and organized interactions.
  • Upload, label, tag, and organize contacts seamlessly for better customer relationship management.
  • Use AI-driven tools to summarize customer interactions and provide quick insights for improved communication strategies.
  • Protect your business communications with spam blockers, ensuring only legitimate customer messages reach your inbox.

Pricing: Zidy offers a free 14-day trial for new users, allowing businesses to explore its features without commitment.

Final Thoughts

Implementing the right Google review tool allows you to streamline review collection, respond to feedback efficiently, and strengthen your online presence. The best strategy is to start with a tool that aligns with your business goals, test its features, and scale as needed.

Picture of Krunal Vaghasiya
Krunal Vaghasiya
Krunal Vaghasiya is a marketing tech expert who boosts e-commerce conversion rates with automated social proof and FOMO strategies. He loves to keep posting insightful posts on online marketing software, marketing automations, and improving conversion rates.
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