Synup helps manage business listings, but many users say updates take too long to go live. Even after making changes, it’s not always clear if the updates have gone through on places like Google or Yelp.
This can be frustrating, especially if you’re running multiple locations. Outdated info like wrong hours or addresses can turn customers away.
Some users even said they had to go and update things manually because Synup didn’t sync properly.
That’s why businesses are switching to faster, simpler tools. Some, like WiserReviews, help collect and display customer reviews right on your site. Others, like WiserNotify, let you show real-time popups for reviews, purchases, and sign-ups, helping build trust with visitors.
The tools below give you more control, clearer pricing, and better support without adding extra work.
Why Consider Alternatives to Synup?
Synup is made to help businesses manage their local listings, but for many users, it doesn’t work as smoothly as expected.
Slow updates, a confusing dashboard, and limited support leave users looking for something better.
Here are some common reasons why people switch to other tools:
1. Slow or Incomplete Syncing
One of the biggest issues users talk about is that changes to listings take too long—or don’t show up everywhere. When your hours, phone number, or address are wrong on places like Google or Yelp, it can hurt your business.
“We made updates but had to go back and fix things manually,” shared one user.
This adds more work when the tool is supposed to save time.
2. Dashboard Feels Cluttered
The dashboard tries to do a lot, but that can make it hard to use. Simple tasks like editing a listing or checking if it’s live can feel buried.
“It’s not clear what’s been updated or where to click,” one reviewer said.
For busy teams, a cleaner layout matters.
3. Limited Support
Users on basic plans often say it’s hard to get help when something goes wrong. Support can be slow, and some users feel pushed to upgrade just to get a response.
“We only got real help after moving to a higher plan,” said a small business owner.
That’s frustrating when all you need is a quick fix.
4. Reports Are Too Basic
Synup gives you the basics—like review counts and listing status—but not much more. If you want to track progress or get insights to improve, you may feel stuck.
“The reports didn’t tell us anything useful,” one user noted.
Many other tools show what’s working, what’s not, and how you’re doing over time.
Now let’s go through each tool, ranked by its features, customer support, pricing, and overall ease of use.
1. WiserReviews
WiserReviews is a top pick for businesses that want full control over their reviews. While Synup focuses mainly on syncing business listings, WiserReviews helps you collect reviews directly from customers and display them beautifully on your website without depending on third-party directories.
It’s perfect for businesses that want to build trust, show real customer stories, and improve conversions using rich, visual feedback.
What WiserReviews Offers (That Synup Doesn’t):
Photo & Video Reviews: Let customers submit images and videos with their reviews to boost credibility and engagement.
Direct Review Collection: Collect reviews straight from your website using custom forms, popups, or after-purchase reminders.
Fully Customizable Widgets: Choose from layouts that match your site design—no coding needed.
Smart Review Reminders: Automatically remind customers to leave a review after a purchase—set it once and let it run.
Real-Time Review Display: New reviews are shown on your site instantly, keeping your content fresh and trusted.
Spam Control & Moderation: Filter out spam and highlight your best reviews with simple moderation tools.
Google Rich Snippet Support: Add schema markup so your product ratings can appear directly in Google search results.
Social Sharing Tools: Easily promote top reviews on social media or in email campaigns to build trust faster.
Works on All Major Platforms: Easy to set up on Shopify, WooCommerce, Wix, WordPress, Webflow, and more.
Pricing: Free plan available, Pro plan starts at $9/month
Rating: 4.8/5
Collect Real Reviews That Build Real Trust
Photo, video, and text reviews — all in your style.
2. WiserNotify
WiserNotify takes a different approach than Synup. While Synup is focused on syncing business listings across directories, WiserNotify helps you build trust and urgency by showing real-time social proof notifications on your website.
It’s made for businesses that want to increase conversions by showing that others are actively engaging—leaving reviews, signing up, or making purchases.
What WiserNotify Offers (That Synup Doesn’t):
Real-Time Review Popups: Show small popups like “Sarah just left a 5-star review” to create trust and keep your site active.
FOMO Widgets: Add countdown timers, low-stock alerts, and “X people are viewing this” messages to push visitors to act quickly.
50+ Notification Templates: Choose from pre-built designs to match your brand without coding or design work.
Smart Targeting: Use UTM, location, page rules, or cookies to show the right message to the right visitor.
Conversion Tracking: See how your notifications help increase clicks, leads, and sales directly from your dashboard.
Fast and Simple Setup: Most users go live in under 10 minutes. Works with any site—Shopify, WordPress, WooCommerce, Webflow, and more.
Free Plan Available: Great for small businesses looking to test out social proof before upgrading.
Pricing: Starts at $16/month
Rating: 4.7/5
Boost Conversion Instantly
Add Social Proof & Urgency to your website
3. BrightLocal
BrightLocal is built for local businesses and agencies. It helps you update listings, monitor reviews, and track local rankings. The dashboard is clean, and reports are easy to understand.
Main Features:
Fast listing updates
Review monitoring
Local rank tracking
White-label reporting
Pricing: Starts at $39/month
Rating: 4.7/5 on G2
4. Yext
Yext helps you manage business info across 100+ platforms. It offers fast syncing, review tools, and built-in search features. It’s best for large businesses that need wide coverage.
Main Features:
Real-time listing sync
Review response tools
AI-powered search features
Analytics and reporting
Pricing: Custom pricing based on location count
Rating: 4.3/5 on G2
5. Moz Local
Moz Local is simple and affordable. It updates listings across major sites and helps you keep business info accurate. It’s a good fit for small businesses that want something easy to use.
Main Features:
Quick listing updates
Location data accuracy checks
Basic review monitoring
Simple reporting tools
Pricing: Starts at $14/month per location
Rating: 4.4/5 on G2
6. Uberall
Uberall is made for businesses with multiple locations. It combines listing updates, reviews, and social media tools in one place. It’s great for teams who want everything in one dashboard.
Main Features:
Multi-location listing sync
Review collection and response
Local social media posting
Performance reporting
Pricing: Custom quote
Rating: 4.5/5 on G2
7. Vendasta
Vendasta is popular with agencies that manage listings for many clients. It offers white-label tools, review management, and client dashboards. It’s flexible and built for service providers.
Main Features:
Directory listing management
Reputation and review tools
Client dashboard access
Lead generation add-ons
Pricing: Custom pricing
Rating: 4.6/5 on G2
8. Birdeye
Birdeye handles reviews, listings, and messaging all in one. It works well for multi-location or service businesses. The platform helps you stay on top of feedback while keeping listings accurate.
Main Features:
Review management across 150+ sites
Messaging and inbox tools
Listing accuracy and updates
Custom surveys and feedback
Pricing: Starts around $299/month
Rating: 4.6/5 on G2
How to Choose the Best Synup Alternative for Your Needs
Start by thinking about what matters most for your business. If you need to keep your business details like hours, phone numbers, and locations accurate across sites like Google, Yelp, and Facebook, go for a tool that updates listings quickly and keeps everything in sync.
If you also want to show real customer reviews on your website, look for a tool that helps you collect and display them easily. WiserReviews is great for that.
It lets you collect text, photo, or video reviews and show them in a clean, professional way that matches your site.
And if your goal is to build trust or encourage more action on your site like sign-ups or bookings tools like WiserNotify can help.
It shows small popups based on real activity, like someone leaving a review or making a purchase. It’s a simple way to show visitors that others are engaging with your business too.
Ask yourself:
Do I just need to manage listings, or do I want to boost trust too?
Am I trying to collect new reviews or make better use of the ones I already have?
Will this tool work well with the website I already have?
Can I set it up without needing extra help?
The best setup is one that keeps your info accurate, builds trust with new visitors, and doesn’t slow you down. For some businesses, that means using both a listing tool and something like WiserReviews or WiserNotify to round it out. Choose what fits your goals and helps you move fast.
Conclusion
Synup can help with listing management, but it often feels slow and hard to work with—especially when updates don’t go live on time or support is hard to reach. For many businesses, that creates more work instead of solving the problem.
That’s why people look for tools that are easier to use, update faster, and give them more control. Whether it’s fixing your business hours across platforms or showing customers that you’re active and trustworthy, the right tool should save you time, not add more steps.
The best choice is one that fits your needs, works well with your setup, and makes it easier to manage your business info—so you can focus on running your business, not fixing it.
