SoTellUs is known for helping businesses collect video, audio, and written reviews.
It works well for gathering customer feedback across platforms like Google, Facebook, and Yelp. But as your business grows, you might find its features limiting—especially if you need more customization, integrations, or better ways to display reviews.
In 2025, businesses need more than just basic review collection.
They need real-time social proof tools, stronger design flexibility, and smart analytics. Without these, building trust and converting visitors into buyers is harder.
That’s why we’ve listed 8 strong SoTellUs alternatives worth trying. Tools like WiserReview let you collect reviews in different formats—text, photo, or video—and display them beautifully on your site.
Paired with WiserNotify, you can show live customer actions like purchases and sign-ups, helping you build trust and drive conversions instantly.
Keep reading to find the right fit for your business.
Why Consider Alternatives to SoTellUs?
If you’re using SoTellUs for customer reviews, here’s why some businesses are looking elsewhere.
Here’s the lowdown:
1. No Control Over Reviews
Some users have said SoTellUs retains control over the reviews collected through their platform.
So if you stop using their service, you’ll lose access to those reviews which can be a big problem for businesses that want to showcase customer feedback.
2. Integration Issues
SoTellUs has integrations with many apps but users have reported difficulties in connecting the platform to their existing systems.
This means inefficiencies and extra manual work which many businesses want to avoid.
3. Customer Support
Feedback from some users is that SoTellUs customer support doesn’t always meet expectations.
Delayed responses or no helpful solutions can ruin the user experience and overall satisfaction with the service.
4. Cost
For small to medium sized businesses, the cost of SoTellUs might be a problem.
Some users feel the cost doesn’t match the features and benefits and are looking for more cost effective alternatives that offer similar or better features.
5. Need for More Features
Businesses want platforms that offer real-time notifications, detailed analytics and customizable review displays.
If SoTellUs doesn’t meet these evolving needs, it makes sense to look elsewhere.
1. Wiserreview
WiserReviews is built for modern businesses who want full control, better automation, seamless integrations, and flexibility in both collection and display of reviews. It not only replaces SoTellUs — it gives you more power across every step of your review workflow.
If you want a review system that works with your website, fits your design, and boosts your sales — WiserReviews is the best place to start.
Collect Text, Image, and Video Reviews From Anywhere
SoTellUs focuses mostly on video reviews. That’s great — but not enough.
WiserReviews lets you collect text, photo, and video reviews through custom forms, WhatsApp links, QR codes, email, or even after checkout.
You choose how and where to collect.
All-in-One: Collect, Manage, and Display
With WiserReviews, everything is under one dashboard. You can:
Auto-tag reviews by topic or sentiment
Get review approvals and moderation tools
Reply and manage reviews in one place
Display them using widgets like carousels, grids, floating bars, or dedicated pages
SoTellUs offers some display options, but WiserReviews gives you total layout control — with no design or tech skills required.
Easy Integrations, Including Google, Shopify, Wix, and More
SoTellUs supports basic platforms, but WiserReviews connects with major tools like:
Google Business Profile
Shopify, WooCommerce, Wix, Magento
Zapier for automations
CRM and form tools
Setup takes minutes — no complex steps or dev support required.
Pricing: Free plan available, Pro plan starts at $9/month
Rating: ⭐ 4.8/5
Take Full Control of Your Reviews
Collect, manage, and display reviews your way — without limits.
2. Wisernotify
SoTellUs collects reviews — but it doesn’t do anything to actively display them in a way that builds urgency or trust while someone is shopping.
That’s where WiserNotify comes in. It doesn’t collect reviews. Instead, it shows real-time social proof and FOMO widgets to drive conversions on your website.
What WiserNotify Does (That SoTellUs Doesn’t)
Live Notifications: Show recent purchases, signups, reviews, or bookings as they happen — e.g., “Anna just signed up 3 mins ago.”
FOMO Widgets: Use countdown timers, limited stock alerts, and special offer popups to push hesitant visitors to act.
Trust Nudges: Highlight counters like “54 people viewed this page today” to create urgency and boost buyer confidence.
Connects with 250+ tools: Works with your existing marketing stack including CRMs, forms, review tools, checkout tools, and more.
Lightweight & Fast: Designed for speed and performance with minimal impact on load times.
Why WiserNotify Deserves
While SoTellUs ends at collecting reviews, WiserNotify picks up where it stops — turning reviews and activity into action. It’s perfect for businesses that already have some form of social proof and now want to display it smartly to increase trust and sales.
If you want to showcase proof, reduce bounce, and increase conversions in real-time, WiserNotify is the clear choice.
Pricing: Starts at $16/month
Rating: ⭐ 4.7/5
Boost Conversion Instantly
Add Social Proof & Urgency to your website
3. Birdeye
Birdeye is a widely used review management platform trusted by over 150,000 businesses.
It helps brands collect, manage, and respond to reviews from multiple platforms in one place.
It also offers tools for messaging, surveys, listings, and insights — making it a solid all-in-one choice for local and multi-location businesses.
Main Features:
- Collect reviews from Google, Facebook, and over 200+ sites
- AI-powered review response
- Listing management and local SEO tools
- Webchat and text messaging tools
- Survey and feedback features
Pricing: Custom pricing based on business size
Rating: ⭐ 4.7/5
4. Podium
Podium is built around text-based customer communication.
It helps businesses collect reviews, generate leads, and even accept payments — all via SMS.
Its user-friendly interface and fast setup make it ideal for service businesses and local shops that want to streamline customer interactions.
Main Features:
- SMS-based review and feedback collection
- Two-way messaging inbox
- Webchat and lead capture
- Secure payments via text
- Integrations with CRMs and POS systems
Pricing: Custom pricing
Rating: ⭐ 4.6/5
5. NiceJob
NiceJob focuses on automating the review collection process with easy-to-use campaigns and reminders.
It’s designed for small businesses and service providers who want to grow their reputation and boost visibility without heavy lifting.
Main Features:
- Automated review invites via email and SMS
- Simple, clean review widgets
- Social sharing of reviews
- Reputation monitoring dashboard
- Convert site visitors with “Stories” landing pages
Pricing: Starts at $75/month
Rating: ⭐ 4.8/5
6. SOCi
SOCi is a top pick for multi-location businesses.
It provides centralized control for reviews, listings, and social content — allowing franchises and chains to manage their online reputation across hundreds of locations at once.
Main Features:
- Central dashboard for review responses
- Listings and social media management
- Sentiment analysis and performance reporting
- Automation for recurring tasks
- Localized marketing tools
Pricing: Custom pricing
Rating: ⭐ 4.5/5
7. Reputation
Reputation.com is built for enterprise-level businesses that want deep insights into customer sentiment.
It goes beyond reviews to measure brand health using feedback from multiple sources and turns it into actionable reports.
Main Features:
- Multi-platform review collection and management
- Customer sentiment analysis
- Competitive benchmarking
- Surveys and feedback tools
- Review response automation
Pricing: Custom pricing
Rating: ⭐ 4.6/5
8. TrueReview
TrueReview is a simple and effective platform for collecting reviews via text and email.
It’s especially popular with small to mid-sized businesses for its ease of use, fast setup, and customizable review links.
Main Features:
- SMS and email-based review requests
- Personalized landing pages
- Connects with Google, Facebook, Yelp, and more
- Direct feedback option for unhappy customers
- Real-time review tracking
Pricing: Starts at $49/month
Rating: ⭐ 5.0/5
How to Choose the Best SoTellUs Alternative for Your Needs
Choosing the right alternative to SoTellUs depends on what you’re trying to improve in your review process.
Some businesses are focused on collecting more reviews—across platforms, in different formats, and with full control.
Others already have reviews and need a better way to display them where they matter most—on product pages, landing pages, or during checkout.
Here’s a simple way to decide what fits best:
Choose a Review Collection Tool if You
- Want to gather reviews from platforms like Google, Facebook, or your website
- Need to support video, image, and text-based reviews
- Prefer automation, moderation, and detailed analytics
- Want control over the look, flow, and placement of your review forms
Tools that simplify this process while keeping your brand in focus can save time and help build consistent social proof.
Choose a Display-Focused Tool if You
- Already have reviews and want to show them more effectively
- Want to display live popups, recent activity, or product demand counters
- Need urgency and trust elements on your site without heavy setup
- Prefer fast, no-code integration that works with your current tools
This works well for brands aiming to improve conversions and buyer confidence through visible activity and social signals.
Or Combine Both
Some businesses use one tool to collect and manage reviews, and another to display them in real time. It depends on your current setup and what gaps you’re looking to close.
Whether you’re focused on gathering more feedback, showing your existing reviews more effectively, or both—choose a solution that fits naturally into your growth goals and customer journey.
Conclusion
SoTellUs offers a solid way to collect video and written reviews, but many growing businesses are asking for more — more control, better integrations, and tools that turn reviews into results.
If your needs go beyond basic review collection, it’s worth looking at platforms that give you more flexibility and visibility.
WiserReviews gives you full control over how you collect, manage, and display reviews — across text, photo, and video — all from one place.
WiserNotify helps you take what you’ve already collected and turn it into real-time trust signals that move people to act — using live popups, urgency widgets, and social proof nudges.
Whether you’re collecting feedback, displaying reviews for trust, or doing both — the right tools make all the difference. Choose what matches your goals today, and grows with you tomorrow.
