8 SoTellUs Alternatives for Video and Google Reviews (2026)

The right SoTellUs alternative depends on what you want to change. WiserReview fits if you want to own and display your reviews, Podium if your customers live in text messages, and NiceJob if you want reviews on autopilot.

TrueReview and GatherUp are simpler, lower-cost picks, while Birdeye, SOCi, and Reputation suit multi-location brands.

SoTellUs is known for video reviews, and many plumbers, dentists, and contractors use it to collect them fast. Below is what SoTellUs offers today, why businesses look elsewhere, and how 8 alternatives compare.

Quick Comparison: SoTellUs Alternatives at a Glance

Tool	Best For	Starting Price
WiserReview	Owning and displaying your reviews	$6.75/mo, billed yearly
Birdeye	Multi-location businesses	Quote only
Podium	SMS-first local businesses	$399/mo (Core)
NiceJob	Hands-off review automation	$75/mo (Starter)
GatherUp	Feedback and multi-location reporting	$99/mo for 1 location
SOCi	Franchises and chains	Quote only
Reputation	Enterprise reputation analytics	$80/mo per location
TrueReview	Simple SMS and email requests	$29/mo billed yearly ($49 monthly)

SoTellUs Pricing and Features

SoTellUs doesn’t publish its prices. You fill out a form to see a demo and get a quote for your business.

• Review requests: by SMS, email, or the mobile app, with automatic follow-ups for people who don’t respond.
• Video and written reviews: collected in one flow, with video as its signature feature.
• Review sites: requests can point to Google, Facebook, and other platforms.
• Website widget: shows reviews from several platforms on your site.
• AI tools: automatic review replies and review insights.
• Integrations: CRM connections and links to thousands of apps.

It has also added an AI receptionist and referral tools alongside reviews.

Why Businesses Look for SoTellUs Alternatives

SoTellUs covers the basics for local service businesses. These are the reasons people still shop around.

• No public pricing: you can’t compare costs without a sales call, and the price can climb as you add locations.
• Your library lives on their platform: video reviews and your widget sit inside the SoTellUs account, so check what an export includes before you sign or cancel.
• More than you need: referral tools and an AI receptionist are extras a business that only wants reviews may not use.
• Different priorities: some teams want deeper display control, SMS payments, or multi-location reporting.

None of these rule SoTellUs out. If any of them matter to you, the tools below are worth a look.

Also check: Video testimonial statistics: why video reviews convert

8 SoTellUs Alternatives Worth Switching To

1. WiserReview

WiserReview collects text, photo, and video reviews and shows them on your own site in widgets you control. It fits businesses that want their review library in a tool built around exporting, importing, and displaying reviews.

If you already have reviews on Google, Facebook, Capterra, G2, or Trustpilot, you can import them so you start with a full library.

• Collect reviews by shareable link, QR code, WhatsApp, email, or after checkout.
• Import existing reviews from Google, G2, Capterra, Facebook, and Trustpilot.
• Get AI reply suggestions matched to the tone of each review.
• Spot trends with sentiment analysis across your whole library.

• Approve, edit, and publish testimonials when they’re ready.
• Find the right review fast with auto-tagging and filters.

• Translate reviews so visitors read them in their own language.

• Show reviews in 12+ widget types, including carousels, grids, floating bars, and review walls.
• Style every widget to match your brand without code.

The display side is where it differs most from SoTellUs, since every layout can be filtered and styled to match your site.

Best for: Businesses that want multi-format collection and full control over how reviews look on their site.

Pricing: From $6.75/month billed yearly, with a 7-day free trial.

Keep every review you collect

Collect text, photo, and video reviews and show them anywhere on your site.

Try WiserReview Today

2. Birdeye

Birdeye is a full reputation platform. On top of review collection, it adds messaging, listings, surveys, and AI replies in one dashboard.

For a business with several locations, that breadth is the point. A single location starting out with reviews will pay for far more than it uses.

Best for: Multi-location businesses that want reviews, listings, messaging, and local SEO in one place.

Pricing: Quote only, based on the number of locations.

3. Podium

Podium is built around text messages. You finish a job, send a text, and the customer taps a link to leave a review.

It also runs two-way messaging, lead capture, payments, and phones from the same inbox. A plumber can invoice, take payment, and ask for a Google review without switching apps.

That makes sense if you want one tool for customer communication. If you only want more reviews, there are cheaper options here.

Best for: Trades, healthcare, and automotive businesses where texting is the main way customers talk to you.

Pricing: Core from $399/month and Pro from $599/month, plus a one-time network fee per location.

Also check: Testimonial statistics: 50+ numbers marketers need to know in 2026

4. NiceJob

NiceJob is for service businesses tired of chasing reviews after every job. You connect it to your CRM or job software once, and requests and reminders go out on their own.

The Starter plan adds automatic social sharing, a staff review leaderboard, and a microsite that shows your reviews on one page. NiceJob can also reply to reviews in your brand voice.

Best for: Home services and contractors that want review collection to run on autopilot.

Pricing: Starter at $75/month and Pro at $125/month, with no contracts.

5. GatherUp

GatherUp suits service businesses that want feedback and reviews in one place. It sends requests by email and SMS and collects private NPS feedback alongside public reviews.

It also flags suspicious or fake reviews so you can dispute them, and its location reporting shows which branches are earning reviews and which are slipping.

Best for: Service businesses with one or more locations that want feedback, fake review defense, and clear reporting.

Pricing: $99/month for one location, with multi-location plans priced per location.

Show your best reviews where buyers decide

Put photo and video reviews on product and service pages in minutes.

Try WiserReview Today

6. SOCi

SOCi solves a specific problem, which is managing reputation across dozens or hundreds of locations.

One team can handle every location’s reviews, listings, and social content from a single dashboard, with location reports that show where sentiment is slipping. For a single location, it’s far more than you need.

Best for: Franchises and chains that need central control over reviews and listings.

Pricing: Custom quote.

7. Reputation

Reputation, formerly Reputation.com, goes deepest on analytics. It looks at what people say across platforms, tracks patterns over time, and benchmarks you against competitors.

It makes sense when reputation is a board-level concern, such as large healthcare networks, automotive groups, and regional chains.

Best for: Enterprise organizations where review data feeds strategic decisions.

Pricing: Rep Core from $80/month per location.

Also check: UGC statistics: the data behind user-generated content in 2026

8. TrueReview

TrueReview is the simplest tool here. You send a request by SMS or email, and the customer lands on a clean page with tap-to-review links for Google, Facebook, or Yelp.

Unhappy customers can choose a private feedback form instead, which helps protect your rating without breaking platform rules. The entry plan covers one location and 250 requests a month.

Best for: Small businesses that want more Google, Facebook, and Yelp reviews without a learning curve.

Pricing: $29/month billed yearly, or $49 month to month, with a 14-day free trial.

Which One Fits Your Business?

Start with what’s not working today.

• You want control over your reviews and how they look: WiserReview.
• You chase reviews by hand after every job: NiceJob for full automation, or TrueReview for something simpler and cheaper.
• Your customers prefer texting: Podium, if you also want payments and messaging in one inbox.
• You want feedback and fake review defense: GatherUp.
• You manage many locations: SOCi for franchises, Birdeye for breadth, or Reputation for deep analytics.
• You want a low-cost Google review tool for a trade business: compare these Reputigo alternatives, which cover simpler tools at a lower price.

Switch without losing your reviews

Import your existing reviews and keep collecting new ones from day one.

Try WiserReview Today

Before You Switch: Three Things to Do First

• Export your reviews before canceling. Ask SoTellUs what an export includes, especially your video reviews, and start early.
• Test the real workflow. Run a few live review requests during a free trial. A tool your team finds annoying will cost you more in missed reviews than any subscription.
• Decide if you need one tool or two. Collecting reviews and displaying them are different jobs, so check that your pick does both or plan for a second tool.

For more tools in this space, see our roundup of Google review management tools.

Final Word

SoTellUs is a decent fit for local service businesses that want video reviews. If nothing about it frustrates you, there’s no urgent reason to move.

If pricing, ownership, or display is the problem, pick the tool on this list that fixes that one thing and test it before you switch.