Customer reviews can make all the difference in ecommerce. People want proof before they buy, and real feedback from other shoppers builds trust and confidence.
The more positive reviews your store has, the more likely new customers are to hit that “buy” button.
But collecting and managing reviews isn’t always easy. That’s where review apps come in. They help automate the process, making it simple to gather, display, and use customer feedback to grow your business.
Some even include photo and video reviews, AI-powered insights, and social media integration to boost credibility and sales.
In this guide, we’ll walk through eight of the best ecommerce product review apps that can help you get more reviews, improve customer trust, and ultimately increase sales.
Let’s get started!
Why Your eCommerce Store Needs Reviews Apps
Think about the last time you purchased something online. Did you check the reviews? If you did, you’re not alone—95% of shoppers read reviews before purchasing. Customers want proof that a product is worth their money, and nothing convinces them faster than real experiences from other buyers.
Here are some reasons why businesses need review apps.
➲ Reviews Build Trust and Boost Sales
Shoppers trust authentic feedback more than ads. When they see photo and video reviews from real customers, they feel confident buying. A product reviews app makes it easy to showcase reviews with review widgets, star ratings, and even Google Shopping integration.
➲ Automate the Review Collection Process
Manually asking for reviews takes time. A good Shopify review app handles automated review requests, sending review request emails to past buyers. Some apps even allow unlimited review requests, ensuring you get all the reviews needed to build credibility.
➲ Display Product Reviews the Right Way
Just collecting reviews isn’t enough—you need a user-friendly interface to display customer reviews effectively. The best review apps offer customization options, allowing you to match review displays to your Shopify store’s design.
➲ Improve SEO and Store Visibility
Reviews aren’t just for shoppers—they also help your store rank higher in Google search results. Fresh text reviews, Amazon reviews, and photo reviews improve your organic search results, attracting new customers to your store.
➲ Gain Valuable Insights and Moderate Reviews
A product reviews app does more than collect feedback—it helps you manage reviews, import reviews, and ensure only authentic reviews appear on your product pages. Some apps, like Wiserreview, Loox product reviews, and Fera product reviews, allow you to moderate reviews before they go live.
You Can Also See: Importance of Product Reviews for Your Business
8 Best eCommerce Product Review Apps in 2025
Customer reviews are the backbone of ecommerce success. They build trust, improve SEO, and directly impact conversion rates. However, managing and displaying reviews effectively requires the right tools.
The best product review apps do more than just collect feedback—they automate review requests, display ratings beautifully, and even use AI to generate insights. In this guide, we’ll explore the top eight apps to help you boost credibility and sales.
1. Wiserreview
Wiserreview is a powerful product review app designed to enhance trust and boost conversions. It allows ecommerce stores to collect and display customer reviews, including photo and video testimonials, in an engaging way.
The app integrates seamlessly with major platforms like Shopify, making it easy to automate review collection and showcase social proof.
Main Features:
✔ Collects text, photo, and video reviews
✔ Displays review in customizable widgets
✔ Sends automated review request emails
✔ AI-powered sentiment analysis
✔ Google Rich Snippets integration for better SEO
Pricing: Free plan available, Pro plan starts at $9/month
2. Yotpo
Yotpo is a powerful product review app designed to help ecommerce businesses collect and showcase customer reviews, ratings, photos, and videos.
It integrates seamlessly with major platforms like Shopify, WooCommerce, and BigCommerce, making it a top choice for brands looking to build trust and boost conversions.
Main Features:
✔ Collects and displays product reviews, ratings, photos, and videos
✔ AI-powered review request automation
✔ Integration with social media for review sharing
✔ Customizable review widgets for on-site display
✔ Loyalty and referral program add-ons
Pricing: Free plan available, Paid plans start at $79/month
Don’t Miss: 10 Best Product Review Websites to Shop Smarter
3. Loox
Loox is a powerful review app designed for ecommerce stores that rely on visual content to build trust. It helps businesses collect and showcase customer photo and video reviews, boosting engagement and conversions.
With automated review requests and seamless Shopify integration, Loox makes it easy to turn satisfied customers into brand advocates.
Main Features:
✔ Collect and display photo/video reviews
✔ Automated review request emails
✔ Customizable review widgets
✔ AliExpress review import
✔ Referral incentives for customer engagement
Pricing: Starts at $12.99/month
4. Ali Reviews
Ali Reviews is a powerful review app designed for Shopify stores, allowing merchants to collect, manage, and showcase customer reviews effortlessly.
It supports importing reviews from AliExpress and features automation tools to boost engagement.
Main Features:
✔ Auto-collect and display customer reviews
✔ Import reviews from AliExpress with one click
✔ Customizable review widgets for better branding
✔ AI-powered review request automation
✔ Photo and video reviews for enhanced social proof
Pricing: Starts at $14.95/month
5. Fera
Fera makes it easy for ecommerce stores to collect and showcase customer reviews in a way that feels authentic.
It supports photo and video reviews, helping brands build trust and boost conversions without looking overly promotional. The app also offers smart automation to gather more reviews with minimal effort.
Main Features:
✔ Collects photo and video reviews for social proof
✔ AI-driven review requests and automation
✔ Customizable review widgets to match store branding
✔ Boosts SEO with Google-rich snippets
✔ Integrates with Shopify, BigCommerce, and WooCommerce
Pricing: Starts at $9/month with a free trial
6. Judge.me
Judge.me is a popular product review app known for its affordability and feature-rich functionality. It helps ecommerce businesses collect and display customer reviews, including photos and videos, to build trust and increase conversions.
The app integrates seamlessly with major ecommerce platforms and offers automated review requests.
Main Features:
✔ Unlimited product reviews with photo and video support
✔ Customizable review widgets and SEO-friendly rich snippets
✔ Automatic review request emails and SMS
✔ Google Shopping and social media integration
✔ Q&A feature for customer engagement
Pricing: Free plan available, Paid plans start at $15/month
7. Trustpilot
Trustpilot is one of the most recognized review platforms, helping businesses collect and display authentic customer feedback.
It boosts credibility, improves SEO, and builds trust with potential buyers. With automated review requests and seamless integrations, it’s a solid choice for ecommerce brands looking to enhance their reputation.
Main Features:
✔ Collect and showcase verified customer reviews
✔ SEO-friendly review widgets to improve search rankings
✔ Automated review requests and reminders
✔ AI-powered sentiment analysis for better insights
✔ Integrates with Shopify, WooCommerce, and more
Pricing: Custom pricing for your needs.
8. Growave
Growave is more than just a product review app—it’s a complete customer engagement tool. It helps online stores collect authentic reviews, build loyalty programs, and keep shoppers coming back.
Designed for Shopify, it combines multiple marketing features in one place, making it a great choice for growing brands.
Main Features:
✔ Automatically requests reviews from customers
✔ Supports photo and video reviews for real customer proof
✔ Includes wishlists, loyalty programs, and referral tools
✔ Social login to make account creation seamless
Pricing: Starts at $49/month with free trial available
Build trust & FOMO
Highlight real-time activities like reviews, sales & sign-ups.
How to Pick the Right Review App for Your Business
Finding the right product review app for your ecommerce store isn’t just about collecting customer feedback—it’s about using those reviews to boost sales, improve customer trust, and increase your store’s visibility in organic search results. Not all review apps are the same, so consider these key factors before making a choice:
Easy Integration with Your Store
Your product reviews app should work smoothly with your platform, whether you’re using Shopify review apps, WooCommerce, or another ecommerce solution.
- Look for seamless integration to avoid technical issues.
- Apps like wiserreview, Loox Product Reviews, Ali Reviews, and Fera Product Reviews connect directly with Shopify stores.
- Make sure you can easily import reviews from other sources, such as Amazon reviews.
Automated Review Requests to Save Time
A strong review collection process includes automated review request emails, so you don’t have to ask for reviews manually.
- Choose a tool that sends unlimited review requests after purchases.
- Some apps offer customizable review request emails to match your brand’s tone.
- Automatic reminders can help gather more verified customer reviews.
Support for Photo and Video Reviews
Customers trust photo and video reviews more than text reviews because they show real product experiences.
- Apps like wiserreview, Loox Product Reviews, and Ali Reviews let customers upload images and videos.
- Photo reviews and video reviews increase conversions by providing real-life proof.
- Look for apps that let you display product reviews with media on product pages.
Customization Options for a Better User Experience
Your review widgets should match your store’s design and provide a smooth, user-friendly interface.
- Choose an app that lets you customize star ratings, colors, and layouts.
- Look for flexible review displays that work on both desktop and mobile.
- Apps with customization options allow you to showcase reviews the way you want.
SEO and Google Shopping Integration
If your ecommerce business relies on search traffic, pick a review app that helps with organic search results.
- Rich snippets from product ratings can improve visibility in Google search results.
- Some apps offer Google Shopping integration to show star ratings in shopping ads.
- Better SEO means more new customers finding your store.
Moderation and Spam Protection
Not all customer feedback is helpful—fake reviews can hurt your brand’s credibility.
- A good app will let you moderate reviews and filter out spam.
- Verified customer reviews help build trust and ensure authenticity.
- Some review apps use AI to detect fake or duplicate reviews.
Insights and Analytics for Growth
Understanding customer behavior through reviews helps you make smarter business decisions.
- Look for apps that offer valuable insights into customer sentiment.
- Analytics can show trends in customer experience and product performance.
- Use this data to improve your offerings and increase sales.
Free Plan vs. Paid Features
If you’re just starting, a free plan or forever free plan can cover basic features like adding reviews and sending review requests.
- Paid plans offer more features like unlimited reviews, video reviews, and Google Shopping integration.
- Make sure the app scales with your ecommerce store as it grows.
Setting Up WiserReview for Your eCommerce Store
Wiserreview makes it easy for online stores to collect and display customer reviews. A good review system helps build trust, boost sales, and improve search rankings. Here’s how to set it up in just a few steps.
Step 1: Install Wiserreview
- Go to the Wiserreview app page on your ecommerce platform (Shopify, WooCommerce, etc.).
- Click Install and allow the necessary permissions.
- Open the Wiserreview dashboard from your store’s admin panel.
Step 2: Set Up Review Collection
- Choose how you want to collect reviews—email requests, on-site forms, or pop-ups.
- Set up automatic emails to ask customers for reviews after a purchase.
- Enable photo and video reviews to add more credibility.
Step 3: Customize the Review Display
- Go to Widget Settings in the dashboard.
- Adjust the design to match your store’s theme (color, font, layout).
- Choose where to show reviews—product pages, home pages, or cart pages.
Step 4: Import Existing Reviews
- If you have reviews from another platform, upload them using a CSV file.
- Sync reviews from AliExpress, Amazon, or other supported sources.
Step 5: Automate Review Requests
- Set up automated emails to ask customers for feedback.
- Choose when to send emails (e.g., 7 days after delivery).
- Offer a small discount or reward to encourage more reviews (if allowed).
Step 6: Manage and Respond to Reviews
- Check all new reviews in the Wiserreview dashboard.
- Reply to customer reviews to build engagement and trust.
- Use the moderation tool to filter spam or fake reviews.
Step 7: Boost SEO and Share Reviews
- Enable Google Rich Snippets to show star ratings in search results.
- Share top reviews on social media for more visibility.
- Sync reviews with Google Shopping or Facebook Shop if available.
Build trust & FOMO
Highlight real-time activities like reviews, sales & sign-ups.
How to Easily Collect & Manage Customer Reviews
Building customer trust starts with authentic reviews. If your ecommerce store doesn’t have a steady stream of feedback, you’re missing out on conversions, social proof, and higher organic search results. Here’s how to collect product reviews, manage them effectively, and maximize their impact.
➨ Smart Review Reminders, Right on Time
A well-timed review request email can make all the difference. Set up automated review reminder emails to go out after purchase, ensuring you catch customers when they’re most excited about their order.
The best review apps for Shopify and other platforms let you send unlimited review requests, increasing the number of verified customer reviews.
➨ Make It Easy to Leave Reviews
If the review collection process is complicated, customers won’t bother. Choose a user-friendly interface where customers can add reviews directly from their email or product pages. Review widgets that allow for one-click submissions make it effortless.
➨ Encourage Photo and Video Reviews
Text reviews are great, but photo reviews and video reviews build even more credibility. The right product reviews app will let customers upload real-life photos and videos, giving new customers a better understanding of your products.
Loox product reviews, Ali Reviews, and Fera Product Reviews, all support photo and video reviews, helping your online store stand out.
➨ Showcase Reviews Across Your Store
Don’t let good feedback go unnoticed. Display reviews on product pages, homepages, and checkout pages. Review widgets featuring star ratings and authentic feedback help convince shoppers that they’re making the right decision.
Google shopping integration also ensures your ratings appear in Google search results, improving your store’s visibility.
➨ Import Reviews from Other Platforms
If you’re just starting out, import reviews from Amazon or AliExpress to kickstart your ecommerce business. Some Shopify review apps let you bring in Amazon reviews to quickly establish credibility.
➨ Respond to All the Reviews – Good or Bad
Managing reviews isn’t just about collecting product reviews; it’s about engagement. Replying to customer feedback, even negative ones shows that you care about the customer experience.
Many review apps have built-in tools to help you moderate reviews, ensuring only authentic reviews get displayed.
➨ Use Social Proof Beyond Your Store
Great reviews shouldn’t stay hidden. Share photo reviews, text reviews, and video reviews on social media, marketing emails, and even paid ads. This builds customer trust and helps attract new customers to your online business.
2 Real-World Examples of Product Reviews App
1. SheMugs
SheMugs has built a strong reputation among online shoppers with its bold, witty, and high-quality products. With thousands of sales and glowing reviews, this store has mastered the power of customer feedback to build trust and drive more purchases.
Customers love SheMugs for its unique designs, high-quality mugs, and fast shipping. Many reviews highlight not only the durability and print quality of the mugs but also the fun, sassy messages that make them perfect gifts.
Buyers frequently share photos of their purchases, adding authenticity and helping new shoppers make confident decisions.
What makes SheMugs stand out is its consistent five-star feedback, showing that customers appreciate both the product quality and the excellent customer service.
Happy buyers often mention quick responses to inquiries and smooth order fulfillment, reinforcing trust in the brand.
2. WebFX
Another example is WebFX, which has helped thousands of businesses improve their online presence with SEO, digital marketing, and web design services.
With a strong reputation and a portfolio of well-known clients like Subway, Verizon, and Wrangler, many businesses trust WebFX to deliver real results.
Customers often highlight the agency’s professionalism, clear communication, and data-driven approach. Many reviews mention increased website traffic, higher search rankings, and better conversion rates after working with WebFX.
Businesses appreciate their responsive support team and detailed reporting, which makes tracking progress easy.
For companies looking to grow online with a reliable marketing partner, WebFX stands out with consistent positive feedback and proven success.
Conclusion
A strong product reviews app helps build customer trust, improve Google search results, and boost sales. Whether you need photo and video reviews, review request emails, or just a simple way to collect reviews, the right tool makes all the difference.
Apps like wiserreview, Loox Product Reviews, Ali Reviews, and Fera Product Reviews offer seamless integration with Shopify stores, making it easy to display customer reviews, manage reviews, and add review widgets to product pages.
Some even come with a forever-free plan, so you can start collecting authentic reviews without extra costs.
The key is to choose an app with a user-friendly interface, customization options, and the ability to import reviews and send automated review requests.
The easier the review collection process, the more verified customer reviews you’ll get, strengthening your online business.
Don’t wait—pick an eCommerce review app, start displaying customer feedback, and turn reviews into new customers today!