How to Add Reviews to WooCommerce (Step-by-Step, 2026)

To add reviews to WooCommerce, install the WiserReview plugin from Plugins > Add New, paste your API key, turn on Live Mode, and switch on the review widgets you want.

Star ratings and a review section then appear on your product pages, and review requests go out automatically after each order. The whole setup takes about five minutes and needs no code.

How to Add Reviews to WooCommerce

Here’s the full setup, from installing the plugin to your first automated review request. Watch the walkthrough, or follow the steps below.

Step 1: Install the WiserReview Plugin

• In your WordPress admin, go to Plugins > Add New.
• Search for “WiserReview” and find WiserReview Product Reviews for WooCommerce.
• Click Install Now, then Activate.
• WiserReview now appears in your left-hand admin menu.

Step 2: Copy Your API Key

• Log in to your WiserReview account.
• Go to Settings in your workspace.
• Find API key and click Copy.

Step 3: Connect Your Store and Go Live

• Open WiserReview in your WordPress admin menu.
• Paste the API key and click Save Changes. The plugin checks the key and marks it as verified.
• Turn on Enable WiserReview on your store, so widgets show on your live site.

Once the key is saved, WiserReview also creates your review request automation, so you don’t need to set it up separately.

Step 4: Turn On Review Widgets

Switch on the widgets you want, then click Save Changes:

• Star rating on product pages: stars under the product title.
• Star rating on collection pages: stars on your shop and category grids.
• Product review section: the full list of reviews on each product page.
• Review nudges: short review snippets near the Add to cart button.

Step 5: Turn On Rich Snippets

• Turn on Product Review Rich Snippet to add review schema, so star ratings can show in Google results.
• Turn on Leave a Review Page to add a review option inside each customer’s My Account area.
• Paste your review form URL from the Forms section of your WiserReview dashboard.

Step 6: Match Widgets to Your Theme

• In your WiserReview dashboard, open Widgets and click Configure on any widget.
• Adjust colors, layout, and card style in the left panel.
• Filter which reviews show by tag, rating, or verified status.
• Check the live preview on the right, then save.

Step 7: Check Your Review Requests

• Open Automate in your WiserReview dashboard.
• Confirm the WooCommerce campaign is switched on.
• Click Configure to set the timing of the first request, the reminder, and the photo or video request.
• Choose email, SMS, or WhatsApp, then place a test order to see it work.

Native WooCommerce Reviews vs WiserReview

WooCommerce has a basic review system built in. Here’s how it compares with WiserReview:

Feature	Native WooCommerce reviews	WiserReview
Star ratings	On the product page	On product and collection pages
Photo and video reviews	No	Yes
Automated review requests	No	Email, SMS, and WhatsApp
Review schema	Basic product markup	JSON-LD review rich snippet
Moderation	WordPress comment queue	Review dashboard with AI moderation
Import existing reviews	No	CSV and platforms like Judge.me
Display options	Reviews tab	Review section, star badges, nudges, and walls

If you use WiserReview, turn off the built-in reviews so you don’t show two review sections. Go to WooCommerce > Settings > Products, scroll to Reviews, and uncheck Enable product reviews.

Reviews Not Showing Up?

If a widget doesn’t appear after setup, work through these checks:

1. Use the shortcode: custom themes and page builders may need it. Copy the shortcode next to each widget and paste it where the widget should appear.
2. Clear your cache: purge your cache plugin, server cache, and browser cache, then reload the product page.
3. Check for reviews: widgets only show on products that already have reviews in WiserReview.
4. Refresh permalinks: if the review page is missing from My Account, go to Settings > Permalinks and click Save Changes.

Import Your Existing Reviews

Already have reviews in WooCommerce or another app? Bring them with you, so product pages don’t start empty.

1. In your WiserReview dashboard, go to Manage Reviews and click Import.
2. Choose the source platform, such as Judge.me.
3. Upload your review CSV file.
4. Map the columns and confirm the import.

Before importing products, click Sync Products in the WiserReview plugin, so reviews match the right items.

Where to Show Reviews on WooCommerce

Placement matters as much as the reviews themselves. Show them where shoppers make decisions:

• Near the Add to cart button: a star rating or review nudge answers doubt at the moment of purchase.
• On collection pages: star ratings in the product grid help shoppers pick which items to open.
• Beside product photos: photo and video reviews work best for high-priced items, where shoppers want proof.
• On category pages: tag reviews by product type, so each category shows only relevant reviews.

For more ways to show reviews across your store, see how to add reviews on your website.

Common Mistakes to Avoid

• Hiding reviews in a tab: many shoppers never open the Reviews tab. Show stars near the title and a review nudge near the button.
• Showing unrelated reviews: use tags so each product shows reviews about that product.
• Not asking for reviews: most happy customers won’t leave one unless you ask. Keep the review request campaign on.
• Running two review systems: turn off native WooCommerce reviews once WiserReview is live.

Comparing other options? See these WooCommerce review plugins.

Add Other Review Sources to WooCommerce

Product reviews aren’t the only proof you can show. These guides cover other sources:

• How to add Google reviews to WooCommerce
• How to add Facebook reviews to WooCommerce
• How to add Amazon reviews to WooCommerce
• How to add Capterra reviews to WooCommerce

Want live sales proof too? Here’s how to add a sold counter to WooCommerce.

Wrap Up

Adding reviews to WooCommerce takes a plugin install, an API key, and a few toggles. Turn on star ratings and the review section, keep review requests running, and switch off the built-in reviews.

Then place reviews where shoppers decide, close to the price and the Add to cart button.