Need Higher Conversion? Add Testimonial to ThriveCart

ThriveCart, a leading shopping cart and checkout page platform, empowers businesses to maximize sales and streamline online transactions.

However, even the most optimized checkout pages can falter if customers lack trust in your brand or product. Testimonials provide the social proof needed to build credibility, alleviate doubts, and drive conversions.

This guide will explore the power of testimonials on ThriveCart, including strategies for collecting, implementing, and optimizing them for maximum impact.

Why Add Testimonials to ThriveCart?

Build Trust and Credibility: Testimonials serve as endorsements from real customers, showcasing the effectiveness and reliability of your products or services. According to research, 88% of consumers trust testimonials and online reviews as much as personal recommendations. This trust is crucial for increasing conversions on ThriveCart checkout pages.

Reduce Cart Abandonment: Cart abandonment rates average around 70%, often due to hesitation or doubt. Testimonials strategically placed near the checkout button can provide reassurance, convincing potential customers to complete their purchases.

Highlight Unique Selling Points (USPs): Let your customers emphasize your product’s unique benefits. For example, a testimonial that mentions fast shipping or excellent customer support reinforces your value proposition.

Boost Conversions: Pages with testimonials can see conversion rate increases of up to 34%. ThriveCart’s customizable templates allow you to integrate testimonials seamlessly, guiding customers toward confident buying decisions.

Enhance Brand Reputation: Testimonials not only convert leads but also strengthen your brand’s reputation. Happy customers sharing their experiences create a ripple effect of trust and credibility across your audience.

Build trust & FOMO

Highlight real-time activities like reviews, sales & sign-ups.

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How to Add Testimonials to ThriveCart

Step 1: Sign Up and Turn On Requests

First, sign up for WiserReview. Every plan starts with a 7-day free trial, and the Starter plan covers 100 review requests a month.

Open Automation, pick your store platform, and connect it. Orders then trigger a review request by email, SMS, or WhatsApp after delivery.

Keep photo and video uploads on in the request, so customers can add a picture or a short clip with their words.

Step 2: Import the Testimonials You Already Have

Go to Manage reviews and click Import.

Testimonials you collected elsewhere come in from Google, Facebook, Trustpilot, or a CSV file.

Pick the source, map the fields, and confirm the import.

Every import keeps its original date, so older testimonials don’t show up as new ones.

Approve what you want to show. Nothing goes live until you publish it.

Step 3: Build the Widget

Go to Widgets and click Manage on the one you want. Carousel, Review wall, Trust badge, and Nudges all work for testimonials.

Each widget pulls from the same reviews, so you can run more than one layout without collecting twice.

For a testimonials page, pick the “Review wall” widget.

It shows every approved testimonial in a grid, with photos and star ratings. We use the same widget on our own site.

Click Manage to open the editor, then open “Filter”.

Set the review source, so the widget shows only the testimonials you want, by source, rating, or tag.

Match the colors, fonts, and card layout to your site. Changes preview live as you make them.

Turn on the Write a review button if you want visitors to leave a testimonial from the page.

Step 4: Install It on Your Site

Click Install. Pick your platform tab for guided steps, or use the Custom tab to copy the pixel and the widget code.

• Platform tab – Shopify, WooCommerce, BigCommerce, Squarespace, PrestaShop, and Ecwid each get their own install steps.
• Custom tab – Paste the pixel once sitewide, then place the widget code where the testimonials should appear.

Save, reload the page, and the widget is live. New testimonials appear in it as you approve them.

Here is the Install pop-up with the platform tabs:

What Else WiserReview Does

Collection and display are the two jobs most stores need. These three come with every plan.

Review requests on autopilot

Requests go out after each order by email, SMS, or WhatsApp, with a reminder for customers who don’t reply the first time.

• Trigger the request on order placed, shipped, or delivered.
• Add a QR code or a direct link for in-person sales.

Open with a star rating or one short question, then let every customer write their testimonial. Send the same request to everyone. Sorting customers by score before you ask is review gating, and Google’s review policy doesn’t allow it.

Every send counts as one request on your plan, so the bill follows the reviews you ask for, not your order count.

The request link also works from your POS, email tool, or SMS platform.

You can also post new sales data to the WiserReview webhook API to automate the process, so testimonial requests go out through the channels you already use.

One inbox for every testimonial

Aggregation: testimonials from forms, email, social, and imports sit in one list, with source and rating on each.

Alerts: you’re notified when a new testimonial lands, so replies go out while the customer still remembers the order.

AI replies: draft a response in one click and edit it before it posts.

Display and share

• Highlight the strongest testimonials on any page.
• Publish approved reviews live without editing a page.
• Turn a testimonial into a social graphic and post it.

Reviews you collect once keep working across the site and your social channels.

Step-by-Step Guide

Gather Testimonials

• Reach out to satisfied customers for feedback.
• Use surveys, emails, or post-purchase requests to collect detailed reviews.

Log in to ThriveCart

• Access your ThriveCart dashboard and select the checkout page you want to edit.

Insert a Testimonial Section

• Use ThriveCart’s drag-and-drop editor to add a text block or a pre-designed testimonial widget.
• Alternatively, embed third-party testimonial tools, such as WiserNotify, for dynamic content.

Customize Testimonial Content

• Add the customer’s name, photo, and their review. Include specific outcomes or benefits they experienced.
• Ensure text is concise and relatable.

Style the Section

• Match the testimonial section’s design to your brand by adjusting colors, fonts, and layouts.

Preview and Publish

• Test the page to ensure the testimonials display correctly across devices. Once satisfied, publish your changes.

3 Testimonial Optimization Tips

Show Specific Results: Highlight measurable outcomes, such as “I increased my sales by 40% in just three months using this product.” Specific testimonials resonate more strongly with potential buyers.

Use Visual Elements: Include customer photos, logos, or video testimonials for added credibility. Video content is particularly engaging and builds trust faster than text alone.

Update Testimonials Regularly: Refresh your testimonials periodically to showcase recent success stories and maintain relevance.

Best Places to Show Testimonials on ThriveCart

Above the Fold

• Include a powerful testimonial near the top of your checkout page to capture attention immediately. For example, “This product exceeded my expectations and delivered results in just days!”

Near the Call-to-Action (CTA) Button

• Position testimonials close to the “Buy Now” or “Complete Purchase” button. This placement reinforces the decision to purchase by reducing last-minute hesitation.

Pricing Section

• Add testimonials that emphasize value near the pricing details. A review like “Worth every penny—this product saved me hours of work” can justify the cost.

Cart Summary

• Display testimonials next to the cart summary to reassure customers as they review their order details.

Thank You Pages

• Post-purchase, use testimonials on your thank-you pages to validate the customer’s decision and encourage upsells or repeat purchases.

Other Ways to Add Testimonials to ThriveCart

Email Campaigns

• Incorporate testimonials into your post-purchase email sequences to reinforce satisfaction and encourage repeat purchases. For example, include a glowing review in a thank-you email.

Social Proof Widgets

• Use tools like WiserNotify to display real-time notifications of recent purchases or customer reviews directly on your ThriveCart pages.

Video Testimonials

• Host video testimonials on platforms like YouTube and embed them into your ThriveCart checkout pages. Video reviews are engaging and highly persuasive.

Pop-Ups and Overlays

• Leverage pop-ups to display testimonials dynamically. For example, show a testimonial when a customer adds an item to their cart or attempts to exit the page.

Blog Content

• Feature in-depth customer stories or case studies in your blog. Link these stories to your ThriveCart checkout pages to drive traffic and build trust.

3 Testimonial Mistakes on ThriveCart

Using Generic Reviews

• Avoid vague statements like “Great product!” Instead, focus on detailed testimonials that address specific pain points or outcomes.

Overloading the Page

• While testimonials are powerful, too many can overwhelm visitors. Select a few impactful reviews and place them strategically.

Ignoring Mobile Responsiveness

• Ensure testimonials are optimized for mobile viewing. Over 50% of users browse on mobile devices, and poorly formatted content can hurt conversions.

Wrap Up

Testimonials are a cornerstone of trust-building and conversion optimization for ThriveCart. By strategically placing authentic, impactful testimonials across your checkout pages, you can alleviate doubts, increase sales, and build a loyal customer base.

Ready to take your ThriveCart pages to the next level? Start implementing these testimonial strategies today and watch your conversions soar!

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