PrestaShop Testimonial Module for Photo and Video Reviews

To add testimonials to PrestaShop, install the WiserReview module from Modules > Module Manager > Upload a module, paste your API key, and turn on the review section. It then collects photo, video, and text testimonials after each order.
PrestaShop’s built-in Product Comments module handles basic text reviews, and Addons modules add a testimonial block. Neither asks customers for a testimonial after they buy, which is why most stores end up with only a handful.
Below is how the three options compare, then all 9 setup steps with a screenshot for each.
Product Comments vs Testimonial Modules vs WiserReview
| Option | Cost | Photo and video | How testimonials are collected |
|---|---|---|---|
| Product Comments (built in) | Free | No, text and star ratings only | Customers leave a comment on the product page |
| Testimonial module from Addons | Free to a one-time fee, by module | Some modules allow images or video | Customers submit a form on your site |
| WiserReview module | From $6.75/mo billed yearly, 7-day free trial | Yes, photo and video | Automatic requests after each order, plus imports |
If you only need star ratings on a few products, Product Comments is enough.
If you want testimonials coming in on their own, with photos and video, a module that sends requests after each order does the work for you.
How to Add Testimonials to PrestaShop
Install the WiserReview module and connect it with your API key, then choose where testimonials show. Review requests start on their own. The video shows how they work.
Step 1: Sign Up and Get the Module

- Start a 7-day free trial on WiserReview.
- Download the PrestaShop module .zip file from the PrestaShop integration guide.
The module works with PrestaShop 1.7, 8, and 9.
Step 2: Upload the Module

- In your PrestaShop admin, go to Modules > Module Manager.
- Click Upload a module and drop in the WiserReview .zip file.
Step 3: Open the Module Settings

- Find WiserReview in your module list.
- Click Configure to open its settings.
Step 4: Copy Your API Key

- Log in to WiserReview and open Settings.
- Find API key in the workspace settings and click Copy.
Step 5: Paste the Key and Go Live

- Back in PrestaShop, paste the key into the API Key field.
- Switch the status toggle to Enabled so the module runs in live mode.
Once the key is saved, WiserReview sets up your review request emails on its own, so every new order gets asked for a testimonial.
Step 6: Turn On the Review Widgets

- Enable star ratings, the Product review section, Rich snippet, and Review nudges.
- Pick the order status that sends review requests, such as Delivered, then click Save.
Step 7: Import Existing Testimonials

- Go to Manage Reviews > Import Reviews.
- Pick the source, such as Google, Facebook, or a CSV file from your old module, and confirm.
Step 8: Open the Review Wall

- Open Widgets in WiserReview.
- Click Manage on Review wall.
Step 9: Filter and Place the Wall

- Under Filter Reviews, choose the sources and ratings to show.
- Copy the shortcode and add it to a PrestaShop CMS page called Testimonials.
Get photo and video testimonials on PrestaShop
Ask every customer after their order and show the results on your store.
Best Places to Show Testimonials on PrestaShop

- Product pages: the review section and star ratings sit right where shoppers decide.
- Category pages: star ratings under each product help shoppers compare at a glance.
- Homepage: a carousel of your strongest testimonials gives first-time visitors a reason to stay.
- Cart page: one short testimonial near checkout can settle last-minute doubts.
- A testimonials page: a review wall gathers every approved testimonial in one place.
For ideas on layout, see how other stores add testimonials to a website.
Tips for Better PrestaShop Testimonials

- Ask for specifics: a request that asks what the product helped with gets more useful answers than “rate us.”
- Lead with photos and video: customer photos show the real product, which text alone can’t. These video testimonial statistics show why.
- Time the request to delivery: set the order status to Delivered, so customers have used the product before they’re asked. You can adjust timing, reminders, and photo requests under Automate.
- Reply to every testimonial: a short thank-you shows future buyers that someone reads them.
Testimonial Mistakes to Avoid

- Showing only generic praise: “Great product!” doesn’t help anyone decide. Feature testimonials with details.
- Ignoring mobile: check your widgets on a phone, where most shoppers will see them.
- Crowding the page: one carousel or wall works better than testimonials in every block. These testimonial statistics cover what shoppers pay attention to.
Turn every order into a testimonial
Automatic requests, photo and video uploads, and widgets for every PrestaShop page.
Wrap-Up
Testimonials work best on PrestaShop when they keep coming in without you chasing them, and when shoppers see them on the pages where they decide.
Install the module, connect your key, and let each order bring in the next testimonial.
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Frequently Asked Questions
Does PrestaShop have a built-in testimonial module?
PrestaShop includes the free Product Comments module for text reviews and star ratings on product pages, but it doesn’t collect photos or video or send review requests.
How do I install the WiserReview module on PrestaShop?
Go to Modules > Module Manager, click Upload a module, upload the WiserReview .zip file, then click Configure and paste your API key.
Can I collect photo and video testimonials on PrestaShop?
Yes. The WiserReview module lets customers add photos and short videos when they leave a testimonial after their order.
Can I move testimonials from my old PrestaShop module?
Yes. Export them as a CSV file and import it in WiserReview under Manage Reviews, Import Reviews.
How much does the WiserReview PrestaShop module cost?
Plans start at $6.75 a month billed yearly, and every plan starts with a 7-day free trial.

Krunal Vaghasiya is a marketing tech expert who boosts e-commerce conversion rates with automated social proof and FOMO strategies. He loves to keep posting insightful posts on online marketing software, marketing automations, and improving conversion rates.