Kenect helps businesses collect reviews and text with customers. It’s popular with auto dealers and service businesses.
But it doesn’t share its pricing on the website. Many users say it costs a few hundred dollars each month.
That’s a lot for small teams that only need basic tools. If you just want to collect reviews or show them on your site, you may end up paying for extra features you don’t use.
Setup can also take time and may need outside help.
One simple alternative is WiserReview. It lets you send review requests through email, WhatsApp, or a link.
You can show reviews on your website using carousels or popups. It’s easy to use and starts at just $9/month.
This guide includes WiserReview and 6 other low-cost tools that help you collect reviews and manage feedback, without the high price.
Let’s get started!
Why Consider Alternatives to Kenect?
1. Hidden Cost
Kenect does not show pricing on its website.
Most users say it costs between $300 and $500 per month.
That’s high for small teams that only need to send review requests or reply to messages.
There’s no basic or lower-cost plan.
2. Setup and Integration
Kenect connects with tools like CRMs and review sites, but the setup takes time.
Some users say they had to contact support just to finish the setup.
This slows down the process, especially for small teams with limited time.
3. Feature Overload
Kenect includes texting, payments, reviews, web chat, surveys, and more.
That sounds useful, but many users don’t need everything.
Some just want to collect reviews.
You still pay for all features, even if you don’t use them.
4. Slow Support
Kenect offers email and phone support, but users report delays.
Some say they waited days to get a reply or a fix.
If you rely on reviews or messages daily, slow support can be a problem.
1. Wiserreview
WiserReview is a simple and affordable review management tool. It helps you ask for and show customer reviews.
You can send review requests by email, WhatsApp, or a simple link. It’s made for small teams and online stores.
You can show reviews on your website using layouts like popups, carousels, or a wall.
You don’t need any coding. It also supports Google star ratings and lets you share reviews on social media.
| Feature | WiserReview 😍 | Kenect 😟 |
|---|---|---|
| Free Plan | Yes | No |
| Starting Price | $9/month | Around $300–$500/month (not public) |
| Review Request Methods | Email, WhatsApp, direct link | SMS only |
| Main Use | Collect and display customer reviews | Text messaging and review collection |
| Review Display Widgets | Yes (carousel, popup, review wall) | Basic widget only |
| Photo/Video Reviews | Yes | No |
| Google Star Rating Support | Yes | Yes |
| Custom Review Forms | Yes (editable with extra fields) | No |
| Social Sharing | Yes | No |
| Supported Platforms | Google, Facebook, Yelp, Shopify, Wix, WooCommerce | Google, Facebook, and limited platforms |
| Live Chat or SMS Inbox | No | Yes |
| Payments via Text | No | Yes |
| Integrations | Shopify, Zapier, Wix, WordPress | Zapier, CRMs (limited) |
| Setup Time | Under 10 minutes | Takes longer, may need support |
| Support | Live chat and email | Email and phone (may be slow) |
| Best For | Small teams, online stores, and local businesses | Auto dealers, service-based businesses |
| Rating | 4.8/5 | 4.5/5 |
Show Real Reviews That Build Trust
Collect and display photo, video, and text reviews with full design control.
2. Wisernotify
WiserNotify is the best social proof tool. It shows live popups on your website.
These popups show real customer actions like reviews, signups, or sales. This helps build trust with visitors.
You can change how the popups look, where they show, and when they appear.
It works with over 250 tools like WordPress, Shopify, and Zapier. You can set it up in a few minutes without any coding.
| Feature | WiserNotify 😍 | Kenect 😟 |
|---|---|---|
| Free Trail | Yes | No |
| Starting Price | $16/month | Around $300–$500/month (not public) |
| Main Use | Show real-time popups on the website | Text messaging and review collection |
| Review Collection | No (uses existing reviews) | Yes (sends SMS requests) |
| Live Notifications | Yes (reviews, signups, sales popups) | No |
| Popup Types | 50+ styles (toasts, bars, badges) | Not available |
| Custom Design Controls | Full design and display control | Limited |
| Social Proof | Yes (reviews, purchases, visits, signups) | Reviews only |
| Works With | 250+ tools (Shopify, WordPress, Zapier) | Zapier, limited CRMs |
| Team Inbox / SMS Chat | No | Yes, shared inbox for text conversations |
| Payment Collection | No | Yes, pay by text |
| User Setup Time | Under 10 minutes | Longer setup, may need support |
| Support | Live chat and email | Email and phone (can be slow) |
| Best For | eCommerce, landing pages, agencies | Auto dealers, service businesses |
| Rating | 4.7/5 | 4.5/5 |
Boost Conversion Instantly
Add Social Proof & Urgency to your website
3. ReviewInc
ReviewInc helps you collect and track customer reviews. You can send invites by email or text.
It supports many review sites and works well for small businesses and agencies.
You can also create surveys and get reports.
Main Features:
Send review requests by email or SMS
Monitor 600+ review sites
Create custom surveys
White-label options for agencies
Set up auto follow-ups
Pricing: Starts at $60/month
Rating: 4.5/5
4. Reputation
Reputation is for large businesses with many locations.
You can collect reviews, send surveys, and manage listings. It also shows your overall review score.
It has many tools, but it takes more time to set up.
Main Features:
Collect and reply to reviews
Track reputation score
Send surveys
Manage listings
View reports by location
Pricing: Custom pricing (starts around $300/month)
Rating: 4.4/5
5. Text Request
Text Request lets you send and manage text messages with your customers.
You can ask for reviews, run campaigns, and use one inbox for your team.
It doesn’t include full review tools, but it works well for teams that use texting.
Main Features:
Send review requests by SMS
Use shared team inbox
Build contact lists
Send bulk or one-on-one texts
Track replies and clicks
Pricing: Starts at $59/month
Rating: 4.6/5
6. Chekkit
Chekkit helps you send review requests and text with customers.
You can also do video chat and collect payments. It turns your business number into a texting line.
The price is high, but setup is simple.
Main Features:
Send review invites by text
Use video chat and SMS inbox
Collect payments through text
Show reviews with widget
Manage Google and Facebook reviews
Pricing: Starts at $149/month
Rating: 4.5/5
7. Podium
Podium helps you collect reviews, message customers, and get payments through text.
It works best for service-based businesses. You can send invites, use web chat, and manage replies.
It’s easy to use but costs more than most tools.
Main Features:
Send review invites by text
Use web chat and inbox
Accept payments in chat
Manage reviews
Run text campaigns
Pricing: Starts at $289/month
Rating: 4.7/5
8. Birdeye
Birdeye is a full review and messaging platform.
You can ask for reviews, talk to customers, and manage listings.
It supports over 150 sites. It works well for bigger businesses but may feel too much for small ones.
Main Features:
Send review requests by email or SMS
Manage reviews from many platforms
Use web chat
Track reports and feedback
Sync listings
Pricing: Starts at $299/month
Rating: 4.7/5
How to Choose the Best Kenect Alternative
Start by knowing what you need. Some businesses need to collect more reviews. Others need to show real customer activity on their website to build trust.
If you want to collect reviews, look for a tool that allows you to send requests via email, text, or a simple link. It should help you manage and show reviews without any extra steps.
If you want to show trust on your site, choose a tool that displays live popups. These popups can show reviews, signups, or sales to help visitors feel confident.
Ask yourself:
Do I need to collect reviews from customers?
Do I want to show reviews or sales popups on my website?
Do I need something simple to use and easy to set up?
Does it work with my website platform?
If yes, a few tools listed here, like WiserReview or WiserNotify, can do the work well. They cost less, take less time, and help you focus on what matters.
Conclusion
Kenect has many features, but the price is high. It may be more than what small teams need.
If you just want to collect reviews or show trust on your site, you don’t need to pay that much.
This list includes simpler and more affordable options. These tools help you send review requests, manage feedback, and show trust on your website without overpaying.
Pick a tool that fits your needs, works with your setup, and doesn’t slow you down. Focus on what helps your business grow without extra costs or steps.
Show Real Reviews That Build Trust
Collect and display photo, video, and text reviews with full design control.
