For Joomla-powered websites, displaying Capterra reviews can be a powerful tool for showcasing customer testimonials and building credibility.
Joomla’s flexibility allows you to seamlessly embed reviews into various sections of your site, ensuring they look professional and drive results.
Why Add Capterra Reviews to Joomla?
Build Trust and Credibility: Capterra reviews are known for their authenticity, providing a reliable source of social proof for your audience.
Increase Conversion Rates: 93% of customers read reviews before making a purchase. Displaying positive feedback helps reassure visitors and encourages action.
Boost SEO: User-generated content, like reviews, contributes fresh, relevant keywords to your website, improving search engine visibility.
How to Add Capterra Reviews to Joomla
If you’re looking to add customer reviews from Capterra directly to your website, WiserNotify offers two distinct widgets that can seamlessly integrate these testimonials.
Let’s walk you through the setup process for each.
Getting Started with WiserNotify
First, sign up for WiserNotify—it’s free! Once you’ve created your account and logged in, you’ll need to install a pixel code. After installation, your dashboard will appear like this:

Creating and Integrating the Reviews Widget
In your dashboard, you can easily create a reviews widget. Once the widget is created, integrate it with Capterra reviews so that WiserNotify can pull up the testimonials.
You can do this integration from here:

After completing the setup, click on the “Publish” button. If you wish to further customize this notification, you can do so by watching the following tutorial:
Here’s how the notification will look on your website:

That’s just one type of notification. Let’s explore the second method.
Adding a Capterra Review Social Wall

Click on the “Social Wall” in your dashboard to access this feature.
Here’s what the dashboard looks like and how you can add a Capterra review social wall to your website:

This widget allows extensive customization. Once you’re satisfied, click on “Save” and then on the “Get Code” button to implement it on your site.
Discover More with WiserNotify
That’s just the tip of the iceberg. We have much more to offer. Watch this introductory video to explore further:
How to Embed Capterra Reviews on Joomla
Follow these steps to integrate Capterra reviews into your Joomla website:
1. Obtain the Capterra Widget Code
- Log in to your Capterra vendor account.
- Navigate to the Marketing Toolkit or similar section.
- Copy the embed code for your reviews widget.
2. Log in to Your Joomla Admin Panel
- Access your Joomla website backend as an administrator.
3. Choose the Embedding Location
- Decide where you want to display the reviews (e.g., homepage, sidebar, footer, or specific articles).
4. Embed the Code Using a Custom HTML Module
- Go to Extensions > Modules > New.
- Select the Custom HTML module type.
- Give your module a descriptive title (e.g., “Capterra Reviews”).
- Paste the Capterra widget code into the module’s content editor. If the editor strips the code, toggle the Editor Off option to paste it directly.
5. Assign the Module to a Position
- Choose a module position in your template layout where you want the reviews to appear.
- Configure the visibility settings, such as assigning the module to specific pages.
6. Embed the Code into Articles (Optional)
- If you want to display reviews within an article, use the JCE Editor or another advanced editor that supports HTML.
- Paste the Capterra embed code directly into the article’s HTML view.
7. Save and Preview
- Save your changes and preview your site to ensure the reviews are displayed correctly.
8. Test Responsiveness
- Check the reviews on different devices to ensure they are mobile-friendly and visually appealing.
Best Practices for Showcasing Capterra Reviews on Joomla
Prioritize Placement
- Position reviews prominently on high-traffic areas like the homepage, product pages, or near CTAs.
Align with Your Branding
- Ensure the widget matches your website’s design, including colors and fonts, for a cohesive look.
Highlight Key Feedback
- Showcase reviews that emphasize the most relevant and impactful aspects of your product or service.
Refresh Content Regularly
- Periodically update the reviews displayed to ensure they reflect recent customer feedback.
Common Mistakes to Avoid When Adding Capterra Reviews to Joomla
Cluttering Pages
- Avoid overwhelming visitors with too many reviews. Highlight a few impactful testimonials instead.
Neglecting Mobile Responsiveness
- Ensure the reviews widget looks great on all devices, especially mobile.
Poor Widget Placement
- Placing reviews in low-visibility areas reduces their impact. Position them strategically near CTAs or decision-making sections.
Inconsistent Design
- Ensure the widget integrates seamlessly with your site’s visual style for a professional appearance.
Ignoring Site Speed
- Monitor your site’s loading speed after embedding the widget to ensure it doesn’t affect performance.
Wrap-Up
Adding Capterra reviews to your Joomla site is a strategic way to build trust and boost conversions.
Joomla’s flexibility makes it easy to embed reviews in key areas of your website for maximum impact. For a simpler and more efficient setup, consider using Wisernotify, a tool designed to streamline review integrations.