Running an online store on WooCommerce gives you great flexibility, but even a fully loaded product page can fall short if users can’t get timely answers. When shoppers are unsure, a quick callback can make the difference between an abandoned cart and a sale.
Wisernotify helps you add a Callback widget to your WooCommerce site so visitors can request a phone call, get instant support, and feel confident making a purchase.
Why Add a Callback Widget on WooCommerce?
Here’s why a Callback widget is valuable for WooCommerce stores:
Reduce Abandoned Carts: Help shoppers before they drop off.
Conversion Boost: Wisernotify users see up to 25% more conversions via real-time interaction.
Lead Capture: Collect phone numbers for sales or support follow-ups.
Trust Builder: A live call option enhances customer confidence.
Easy Integration: Embed directly into your WooCommerce theme or product pages.
Perfect for:
- High-ticket product stores
- Custom product configurations
- B2B ecommerce platforms
How to Add a Callback Widget on WooCommerce
Let’s walk through how to add a callback widget. It’s simple and easy with WiserNotify.
Step 1: Sign Up
First, sign up for WiserNotify. You’ll get a 7-day free trial and a 14-day money-back guarantee.
We’re confident in our tool because it helps drive more conversions and leads, which directly impact your revenue.
Step 2: Install the Pixel
After signing up, you’ll need to install the WiserNotify pixel on your platform.
This is required to display the callback widget and other widgets or notifications.
Step 3: Add the Callback Widget
Once the pixel is installed:
- Go to the “Notification” section
- Click on “Widget”
- Browse the list of widgets and select “Callback Widget”
- Click “Add” to activate it
Here’s a video that shows the full setup process:
And that’s just the beginning. WiserNotify is built to help you increase conversions and revenue.
With over 10,000 active users worldwide, our FOMO widgets and social proof notifications bring in more leads and sales.
Watch the full video on how WiserNotify helps grow your leads and revenue:
3 Best Callback Widget Examples
Here are three real-life examples of callback widgets to help you understand how they work.
1. Exit-Intent Callback Prompt
Sath uses a smart exit-intent callback popup that triggers when a user is about to leave the page. Its simple and clear design, with a bold heading “Before you go!”, gets attention.
The popup offers a direct value: a 10-minute call to evaluate the visitor’s identity security.
Why it works:
- Targets users who are about to bounce
- Provides value (security evaluation)
- Time-based hook (10 minutes)
- Not pushy
2. Sticky Side Button with Slide-In Form
This widget is sticky on the left side of the screen as a “Contact” button. On click, it slides in a form to request a callback. Subtle but always available.
Why it works:
- Non-intrusive design
- Always visible while browsing
- Smooth animation
- Good for service or SaaS websites
3. WhatsApp Call Widget
Instead of a callback form, Artoon uses a floating WhatsApp icon in the bottom left.
Clicking it opens a WhatsApp chat to request a call or continue the conversation.
Why it works:
- Taps into a familiar platform
- Instant connection through mobile
- Good for agencies and service providers
- Reduces friction for visitors who prefer messaging
These examples show how callback widgets can look and work differently depending on your goals and audience.
Whether you want to reduce drop-offs, make it easy to get in touch, or add a WhatsApp touchpoint, there’s a style for every use case.
Callback Widget Tips for WooCommerce
Maximize your Callback widget’s impact with these strategies:
Place Near Conversion Points: Add to product pages, cart, or checkout.
Match Store Aesthetics: Customize to fit your WooCommerce theme colors and layout.
Mobile Optimization: Ensure it’s easy to use across devices.
Behavior Triggers: Use time-on-site, exit intent, or scroll triggers.
Strong CTAs: Use prompts like “Need Help Before Buying?” or “Talk to a Sales Expert.”
CRM & Order Integration: Connect to CRM tools or order tracking for seamless support.
Callback Widget Mistakes to Avoid on WooCommerce
Avoid these WooCommerce-specific issues:
Disrupting Checkout Flow: Place widgets carefully to avoid interference.
Neglecting Mobile Testing: Test placement and functionality on mobile.
Generic Messaging: Tailor your CTA to your products and audience.
Delayed Responses: Set up alerts to follow up on requests promptly.
Not Using Analytics: Track engagement to fine-tune widget settings.
Wrap-Up
Adding a Callback widget to your WooCommerce site with Wisernotify creates a direct channel to assist shoppers, reduce drop-offs, and increase conversions.
Start using Wisernotify today to make your WooCommerce store more interactive, supportive, and sales-ready.
