Magento is a robust ecommerce platform favored by large businesses for its scalability and customization options. However, even high-performing Magento stores can lose customers without direct, real-time communication. A Callback widget offers a simple yet effective way to keep potential buyers engaged and supported.
Wisernotify makes it easy to add a Callback widget to your Magento store, allowing you to capture leads, offer instant support, and drive more conversions.
Why Add a Callback Widget on Magento?
Here’s why a Callback widget can enhance your Magento store:
Increase Conversions: Wisernotify users see up to 25% more conversions through real-time callbacks.
Live Customer Support: Enable users to request a call when they need assistance.
Lead Generation: Collect customer phone numbers for follow-up.
Build Trust: Human interaction reinforces brand credibility.
Flexible Setup: Integrate using Magento’s admin panel or custom theme code.
Best for:
- High-ticket or customizable products
- B2B ecommerce operations
- International markets with varying time zones
How to Add Callback Widget on Magento
Let’s walk through how to add a callback widget. It’s simple and easy with WiserNotify.
Step 1: Sign Up
First, sign up for WiserNotify. You’ll get a 7-day free trial and a 14-day money-back guarantee.
We’re confident in our tool because it helps drive more conversions and leads, which directly impact your revenue.
Step 2: Install the Pixel
After signing up, you’ll need to install the WiserNotify pixel on your platform.
This is required to display the callback widget and other widgets or notifications.
Step 3: Add the Callback Widget
Once the pixel is installed:
- Go to the “Notification” section
- Click on “Widget”
- Browse the list of widgets and select “Callback Widget”
- Click “Add” to activate it
Here’s a video that shows the full setup process:
And that’s just the beginning. WiserNotify is built to help you increase conversions and revenue.
With over 10,000 active users worldwide, our FOMO widgets and social proof notifications bring in more leads and sales.
Watch the full video on how WiserNotify helps grow your leads and revenue:
3 Best Callback Widget Examples
Here are three real-life examples of callback widgets to help you understand how they work.
1. Exit-Intent Callback Prompt
Sath uses a smart exit-intent callback popup that triggers when a user is about to leave the page. Its simple and clear design, with a bold heading “Before you go!”, gets attention.
The popup offers a direct value: a 10-minute call to evaluate the visitor’s identity security.
Why it works:
- Targets users who are about to bounce
- Provides value (security evaluation)
- Time-based hook (10 minutes)
- Not pushy
2. Sticky Side Button with Slide-In Form
This widget is sticky on the left side of the screen as a “Contact” button. On click, it slides in a form to request a callback. Subtle but always available.
Why it works:
- Non-intrusive design
- Always visible while browsing
- Smooth animation
- Good for service or SaaS websites
3. WhatsApp Call Widget
Instead of a callback form, Artoon uses a floating WhatsApp icon in the bottom left.
Clicking it opens a WhatsApp chat to request a call or continue the conversation.
Why it works:
- Taps into a familiar platform
- Instant connection through mobile
- Good for agencies and service providers
- Reduces friction for visitors who prefer messaging
These examples show how callback widgets can look and work differently depending on your goals and audience.
Whether you want to reduce drop-offs, make it easy to get in touch, or add a WhatsApp touchpoint, there’s a style for every use case.
Callback Widget Tips for Magento
Make your Callback widget more effective on Magento with these tips:
Target High-Intent Pages: Use the widget on product detail pages, cart, and checkout.
Maintain Design Consistency: Align the widget’s style with your Magento theme.
Ensure Mobile Responsiveness: Optimize for phones and tablets.
Behavioral Triggers: Display based on scroll depth, inactivity, or exit intent.
Effective CTAs: Use clear prompts like “Need Help? Request a Call” or “Get a Callback from Our Team.”
CRM Sync: Feed leads into your CRM or helpdesk software for fast follow-up.
Callback Widget Mistakes to Avoid on Magento
Avoid these common Magento-specific pitfalls:
Obstructive Placement: Keep the widget from covering crucial actions like add-to-cart.
Mobile Display Issues: Preview and test on multiple devices.
Unclear Messaging: Tailor CTA text to your audience’s buying stage.
No Follow-Up Strategy: Ensure callback requests are answered promptly.
Not Tracking Performance: Use Wisernotify analytics to test and optimize results.
Wrap-Up
Adding a Callback widget to your Magento store using Wisernotify empowers you to assist users at critical decision points, capture high-value leads, and boost conversion rates.
Get started with Wisernotify today and turn your Magento site into a more interactive, support-driven shopping experience.
