Ecwid is a powerful e-commerce solution for adding a shopping cart to any website. While it simplifies selling online, many businesses still miss opportunities when customers can’t get questions answered quickly. That’s where a Callback widget proves valuable.
Wisernotify enables you to easily embed a Callback widget on your Ecwid store, allowing customers to request a call—enhancing engagement, building trust, and increasing conversions.
Why Add a Callback Widget on Ecwid?
Here’s why a Callback widget benefits your Ecwid store:
Boost Conversion Rates: Wisernotify users report up to 25% more sales.
Real-Time Support: Customers can request calls instantly.
Lead Capture: Collect phone numbers for post-visit follow-ups.
Build Trust: Live support builds credibility.
Quick Integration: Use Ecwid’s custom code tools for easy setup.
Perfect for:
- Niche ecommerce stores
- Local businesses
- Subscription-based product sellers
How to Add Callback Widget on Ecwid
Let’s walk through how to add a callback widget. It’s simple and easy with WiserNotify.
Step 1: Sign Up
First, sign up for WiserNotify. You’ll get a 7-day free trial and a 14-day money-back guarantee.
We’re confident in our tool because it helps drive more conversions and leads, which directly impact your revenue.
Step 2: Install the Pixel
After signing up, you’ll need to install the WiserNotify pixel on your platform.
This is required to display the callback widget and other widgets or notifications.
Step 3: Add the Callback Widget
Once the pixel is installed:
- Go to the “Notification” section
- Click on “Widget”
- Browse the list of widgets and select “Callback Widget”
- Click “Add” to activate it
Here’s a video that shows the full setup process:
And that’s just the beginning. WiserNotify is built to help you increase conversions and revenue.
With over 10,000 active users worldwide, our FOMO widgets and social proof notifications bring in more leads and sales.
Watch the full video on how WiserNotify helps grow your leads and revenue:
3 Best Callback Widget Examples
Here are three real-life examples of callback widgets to help you understand how they work.
1. Exit-Intent Callback Prompt
Sath uses a smart exit-intent callback popup that triggers when a user is about to leave the page. Its simple and clear design, with a bold heading “Before you go!”, gets attention.
The popup offers a direct value: a 10-minute call to evaluate the visitor’s identity security.
Why it works:
- Targets users who are about to bounce
- Provides value (security evaluation)
- Time-based hook (10 minutes)
- Not pushy
2. Sticky Side Button with Slide-In Form
This widget is sticky on the left side of the screen as a “Contact” button. On click, it slides in a form to request a callback. Subtle but always available.
Why it works:
- Non-intrusive design
- Always visible while browsing
- Smooth animation
- Good for service or SaaS websites
3. WhatsApp Call Widget
Instead of a callback form, Artoon uses a floating WhatsApp icon in the bottom left.
Clicking it opens a WhatsApp chat to request a call or continue the conversation.
Why it works:
- Taps into a familiar platform
- Instant connection through mobile
- Good for agencies and service providers
- Reduces friction for visitors who prefer messaging
These examples show how callback widgets can look and work differently depending on your goals and audience.
Whether you want to reduce drop-offs, make it easy to get in touch, or add a WhatsApp touchpoint, there’s a style for every use case.
Callback Widget Tips for Ecwid
Maximize widget effectiveness with these Ecwid-specific strategies:
Use on Key Pages: Place on product, cart, and contact pages.
Match Store Design: Align widget colors and fonts with your store.
Ensure Mobile Responsiveness: Test on phones and tablets.
Behavior-Based Display: Show the widget based on scroll or exit intent.
Effective CTAs: Use phrases like “Need Help Choosing?” or “Have a Question?”
Automate Leads: Connect to email tools or CRM for follow-ups.
Callback Widget Mistakes to Avoid on Ecwid
Avoid these common issues for best results:
Widget Blocking Navigation: Don’t interfere with shopping flow.
Poor Mobile Layout: Always preview on mobile.
Generic Messaging: Customize for your product type.
No Callback Workflow: Have a plan to respond quickly.
No Data Analysis: Use Wisernotify’s analytics for performance insights.
Wrap-Up
Adding a Callback widget to your Ecwid store with Wisernotify is an excellent way to increase conversions and provide superior support. It helps answer questions in real-time and keeps potential buyers engaged.
Try Wisernotify now to make your Ecwid store more interactive and buyer-friendly.
