Drupal is a powerful CMS platform used for building robust and scalable websites. However, when it comes to real-time user engagement, many Drupal sites fall short. If visitors can’t get their questions answered quickly, they might leave your site without converting.
That’s where a Callback widget makes a big difference. With Wisernotify, you can easily embed a Callback widget on your Drupal website to let users request a call, enabling instant support and boosting your engagement.
Why Add a Callback Widget on Drupal?
Here’s why a Callback widget works great on Drupal:
Real-Time Support: Allow users to request assistance while they browse.
Higher Conversions: Callback widgets can increase lead conversion by up to 25%.
Lead Capture: Collect valuable contact details for follow-ups.
Trust Builder: Human interaction boosts credibility and trust.
Flexible Integration: Easily add the widget using Drupal’s block or module system.
Perfect for:
- Government and educational institutions
- Enterprise and nonprofit sites
- Membership and portal-based platforms
How to Add Callback Widget on Drupal
Let’s walk through how to add a callback widget. It’s simple and easy with WiserNotify.
Step 1: Sign Up
First, sign up for WiserNotify. You’ll get a 7-day free trial and a 14-day money-back guarantee.
We’re confident in our tool because it helps drive more conversions and leads, which directly impact your revenue.
Step 2: Install the Pixel
After signing up, you’ll need to install the WiserNotify pixel on your platform.
This is required to display the callback widget and other widgets or notifications.
Step 3: Add the Callback Widget
Once the pixel is installed:
- Go to the “Notification” section
- Click on “Widget”
- Browse the list of widgets and select “Callback Widget”
- Click “Add” to activate it
Here’s a video that shows the full setup process:
And that’s just the beginning. WiserNotify is built to help you increase conversions and revenue.
With over 10,000 active users worldwide, our FOMO widgets and social proof notifications bring in more leads and sales.
Watch the full video on how WiserNotify helps grow your leads and revenue:
3 Best Callback Widget Examples
Here are three real-life examples of callback widgets to help you understand how they work.
1. Exit-Intent Callback Prompt
Sath uses a smart exit-intent callback popup that triggers when a user is about to leave the page. Its simple and clear design, with a bold heading “Before you go!”, gets attention.
The popup offers a direct value: a 10-minute call to evaluate the visitor’s identity security.
Why it works:
- Targets users who are about to bounce
- Provides value (security evaluation)
- Time-based hook (10 minutes)
- Not pushy
2. Sticky Side Button with Slide-In Form
This widget is sticky on the left side of the screen as a “Contact” button. On click, it slides in a form to request a callback. Subtle but always available.
Why it works:
- Non-intrusive design
- Always visible while browsing
- Smooth animation
- Good for service or SaaS websites
3. WhatsApp Call Widget
Instead of a callback form, Artoon uses a floating WhatsApp icon in the bottom left.
Clicking it opens a WhatsApp chat to request a call or continue the conversation.
Why it works:
- Taps into a familiar platform
- Instant connection through mobile
- Good for agencies and service providers
- Reduces friction for visitors who prefer messaging
These examples show how callback widgets can look and work differently depending on your goals and audience.
Whether you want to reduce drop-offs, make it easy to get in touch, or add a WhatsApp touchpoint, there’s a style for every use case.
Callback Widget Tips for Drupal
Follow these tips to maximize your Callback widget on Drupal:
Add to Strategic Pages: Use on high-traffic landing pages and contact sections.
Maintain Brand Styling: Customize the widget to match your Drupal site’s theme.
Mobile Optimization: Test widget behavior on all screen sizes.
Behavior-Based Triggers: Show the widget based on time on page, scroll depth, or exit intent.
Effective CTA Copy: Try “Talk to an Expert” or “Request a Free Callback.”
CRM and Workflow Integration: Sync captured leads with your CRM system or follow-up workflows.
Callback Widget Mistakes to Avoid on Drupal
Watch out for these common Drupal-specific issues:
Placement Conflicts: Avoid placing widgets where they overlap navigation or content blocks.
Non-Mobile Testing: Ensure full mobile responsiveness before launch.
Overuse of Widgets: Too many popups can overwhelm users.
Slow Response Time: Have a plan to follow up on callback requests promptly.
Skipping Analytics: Use Wisernotify’s tracking features to monitor and improve widget performance.
Wrap-Up
Adding a Callback widget to your Drupal site with Wisernotify helps improve user experience, boost trust, and capture more leads. It’s an easy, effective upgrade for any Drupal-powered website.
Start using Wisernotify today and make real-time communication a core part of your Drupal strategy.
