AskNicely is a strong tool for feedback and reputation management, but its pricing starts at $449/month and goes up to $999/month.
These plans are billed annually and may be too expensive for small or mid-sized businesses.
For that price, many users expect features like unlimited survey responses, faster support, or more automation.
However, several essential tools, such as SSO, reputation management, or API access, are only available in higher plans or as add-ons. That means you’re often paying more than expected just to access basic needs.
Many companies are now switching to lower-cost review tools that offer the same key features.
Whether you need automated surveys, real-time response workflows, or easier review requests, these 7 cheaper alternatives provide better value without compromising on quality.
Let’s get started!
Why Consider Alternatives to AskNicely?
1. High Pricing
AskNicely starts at $449 per month and goes up to $999 per month. You need to pay yearly, which makes the total cost between $5,388 and $11,988 per year.
This is expensive for most small or mid-size businesses. Basic features like reputation tools cost extra.
Real user issue: Many users say the price is too high for what they get.
2. Limited Customization
AskNicely gives survey templates and review tools, but they are hard to customize.
You can’t fully control how things look without coding.
Users want to:
- Match the layout to their website
- Change how reviews appear
- Use simple tools without a developer
Real user issue: Some users said, “We had to ask for help even for small changes.”
3. Integration & Slow Setup
AskNicely works with tools like Slack and Microsoft Teams, but not directly with Shopify, Wix, or WooCommerce.
Setting up deeper tools like CRMs or email systems takes more time.
Real user issue: Many reviews say setup took longer than expected and needed manual steps.
4. Support Issues
Some users report that they don’t receive help promptly after signing up. There’s no live chat for quick questions.
- Support replies take time
- Onboarding isn’t guided
- Smaller accounts feel ignored
Real user issue: “Good tool, but no one helped us when we needed quick answers.”
Now let’s get into one by one to each tool ranked based on their features, human customer support, price, and AI features.
1. WiserReview
WiserReview helps you collect, manage, and display genuine customer reviews with less effort and more control.
AskNicely specializes in sending NPS surveys and collecting and managing feedback from large teams.
However, many small to mid-size businesses find it expensive and limited in terms of visual control and display options. WiserReview is built for speed, simplicity, and complete display freedom.
What WiserReview Offers That AskNicely Doesn’t
Collect text, photo, and video reviews through shareable forms
Send review requests via email, WhatsApp, or link
Show reviews with clean sliders, badges, popups, or full review walls
No-code customization to match your brand
Smart filters and AI tags to manage large review volume
Fast publishing with no delay or sync wait
Supports Google reviews and pulls from external platforms
Works with Shopify, Wix, WooCommerce, Webflow, and more
Pricing: Free plan available. Paid plan starts at $9/month
Rating: 4.8/5
Show Real Reviews That Build Trust
Collect and display photo, video, and text reviews with full design control.
2. WiserNotify
WiserNotify helps you build trust by showing live review actions on your website.
While AskNicely focuses on collecting feedback, it doesn’t show that proof to new visitors. WiserNotify does.
It displays real-time popups like recent reviews, visitor counts, or product interest.
You can customize where and how popups appear. This helps create urgency and builds confidence as people browse.
What WiserNotify Offers and AskNicely Doesn’t
Real-time review popups for social proof
Countdown timers and low-stock alerts
Visitor count messages for active interest
Smart popup rules by page, device, or scroll
Custom display to match your website
Works with platforms like Shopify, Wix, Webflow, and WordPress
Pricing: Start a free trial, Paid plan starts at just $16/month
Rating: 4.7/5
Boost Conversion Instantly
Add Social Proof & Urgency to your website
3. Reputation.com
Reputation.com is made for large brands that want to track and improve customer reviews at scale.
It pulls in reviews from many platforms, gives you a central dashboard, and helps you respond quickly.
You can also monitor sentiment and manage business listings across locations.
Main Features:
- Monitor reviews across 100+ sources
- Centralized reputation scoring dashboard
- Listing management and survey tools
- Sentiment analysis with response suggestions
Pricing: Custom pricing (starts higher than $99/month)
Rating: 4.6/5
4. ReviewTrackers
ReviewTrackers is a strong choice for agencies and teams.
It brings all your reviews into one place, supports review requests by email or SMS, and offers tagging tools for better sorting.
It’s built for teams that manage multiple brands or stores.
Main Features:
- Review monitoring from 100+ review sites
- Team inbox and sentiment tagging
- Multi-location dashboard for large teams
- SMS and email review request campaigns
Pricing: Starts at $69/month
Rating: 4.5/5
5. NiceJob
NiceJob helps small businesses get more reviews by automating follow-ups after a sale or service.
It’s easy to use and focuses on turning happy customers into positive feedback.
You can also show top reviews on your site without coding.
Main Features:
- Automated review request flows
- Simple user dashboard
- Website widget to display top reviews
- Review marketing features
Pricing: Starts at $75/month
Rating: 4.7/5
6. Birdeye
Birdeye is popular among local businesses.
It pulls reviews from many platforms and lets you reply, run surveys, and manage listings.
It also includes tools for team messaging, making it useful for service or healthcare businesses.
Main Features:
- Supports 150+ review platforms
- Review generation and response
- Surveys, chat, and inbox tools
- Reputation and SEO reporting
Pricing: Starts at $99/month
Rating: 4.6/5
7. Yext
Yext helps you manage your business info and reviews across search engines.
It keeps your listings up to date and lets you reply to reviews from one dashboard.
It’s best for companies that care about local search visibility and accuracy.
Main Features:
- Central dashboard for reviews and listings
- Google and Facebook review sync
- Review response automation
- Search-optimized content tools
Pricing: Starts at $99/month
Rating: 4.4/5
How to Choose the Best AskNicely Alternative
Start by deciding what you need most review collection or building trust through visibility.
If you need to collect reviews, pick a tool that lets you send automated review requests by email, SMS, or WhatsApp. It should support all media formats and be easy to manage.
WiserReview helps you do this with simple tools and flexible display options.
If your focus is on building trust while people browse your site, look for tools that show live popups.
These show recent reviews or visitor actions to create urgency and confidence. WiserNotify offers this without slowing down your site.
Key things to check:
- Easy ways to collect and manage reviews
- Support for text, photo, and video
- Flexible display layouts
- Real-time visitor activity popups
- Works smoothly with your website platform
Choose based on your most important need. You can always switch or add features as your store grows.
Conclusion
AskNicely works well for collecting feedback, but the high cost and limited access to core features make it tough for many small or mid-size businesses.
If you want tools that offer clear review collection, fast setup, and flexible display options—without the high price there are better choices out there.
The tools listed above help you collect reviews, manage them easily, and show them in a way that builds trust. Some also offer real-time sync, simple automation, and better support.
Choose a tool that fits your current goals, keeps your process simple, and doesn’t lock key features behind high pricing.
Show Real Reviews That Build Trust
Collect and display photo, video, and text reviews with full design control.
