For Joomla website owners, building trust and credibility is key to engaging visitors and driving conversions. One powerful way to achieve this is by showcasing Trustpilot reviews.
These verified testimonials provide social proof, making potential customers feel confident about your products or services.
In this guide, we’ll walk you through the process of integrating Trustpilot reviews into your Joomla website, explore the benefits of doing so, and provide best practices to maximize their impact.
Why Add Trustpilot Reviews to Joomla Websites?
Integrating Trustpilot reviews into Joomla offers multiple benefits:
Boost Credibility: Displaying verified reviews from Trustpilot helps establish your business as trustworthy and reliable.
Increase Conversions: Studies show that customer reviews can increase conversion rates by up to 270%.
Enhance Engagement: Reviews offer relatable content, encouraging users to explore your site further.
Improve SEO: Trustpilot reviews generate user-generated content, which can enhance your site’s search engine rankings.
Support Decision-Making: By showcasing positive customer experiences, you can influence visitors to make purchase decisions.
How to Add Trustpilot Reviews to Joomla
First things first, sign up for WiserNotify—it’s free! Once you’re logged in, you’ll need to add a few lines of code called “pixels” to your website.
These pixels make it possible for notifications to appear on your platform.
In your dashboard, you’ll see options like this where you can start creating your Trustpilot review widget.

Next, integrate Trustpilot by selecting it from the data sources. This connection allows WiserNotify to pull reviews directly from Trustpilot and display them on your site.

Now, it’s time to personalize your review widget. Customize it to match your site’s style and hit ‘Publish’ when you’re ready.
Here’s how you can tweak your notifications:
And here’s what it looks like live on a website:

Remember, there are loads of customization options and templates that you can adapt to fit the look and feel of your website.
Want more? Display a Trustpilot Review Wall
Navigate to the ‘Social Wall’ section in your dashboard like this:

Here, you can add Trustpilot reviews one by one. Here’s what it looks like:

And that’s just a glimpse! WiserNotify is a comprehensive social proof and FOMO tool that helps online businesses boost their conversion rates through strategic social proof and FOMO tactics.
How to Embed Trustpilot Reviews on Joomla
Follow these steps to add Trustpilot reviews to your Joomla website:
1. Generate a TrustBox Widget
- Log in to your Trustpilot Business account.
- Navigate to the “Widgets” section and choose a widget design (e.g., Carousel, Grid, or Inline).
- Customize the widget’s appearance, including color and size.
- Copy the provided embed code.
2. Access Joomla Backend
- Log in to your Joomla admin panel.
- Go to “Extensions” > “Modules” and click on “New” to create a new module.
3. Create a Custom HTML Module
- Select “Custom HTML” as the module type.
- Paste the Trustpilot embed code into the HTML editor.
4. Assign the Module to a Position
- Choose a position in your Joomla template where you want the reviews to appear (e.g., sidebar, footer, or content area).
- Set the module’s visibility to ensure it displays on the desired pages.
5. Save and Publish
- Save your changes and publish the module.
- Visit your website to verify that the reviews are displayed correctly.
Best Practices for Showcasing Trustpilot Reviews on Joomla Websites
Here are some tips to maximize the effectiveness of your Trustpilot reviews:
Strategic Placement
- Highlight reviews on high-traffic pages, such as the homepage, product pages, or checkout pages.
- Use a dedicated “Testimonials” section for detailed customer feedback.
Maintain Consistent Design
- Customize the TrustBox widget to match your site’s colors and fonts for a seamless look.
Leverage Key Metrics
- Showcase your overall star rating and number of reviews to reinforce trust.
- Use filters to display relevant reviews that mention specific products or services.
Optimize for Mobile
- Ensure the widget is responsive and displays correctly on all devices.
Encourage New Reviews
- Add a call-to-action inviting customers to leave their own reviews on Trustpilot.
Common Mistakes to Avoid When Adding Trustpilot Reviews to Joomla
Overloading Pages with Reviews
- Too many reviews can overwhelm visitors and clutter your design.
- Solution: Use a carousel widget or limit the number of visible reviews.
Ignoring Widget Customization
- A generic widget may look out of place on your site.
- Solution: Customize the widget to align with your site’s branding.
Neglecting Review Updates
- Outdated reviews can reduce credibility.
- Solution: Regularly refresh the widget to display recent feedback.
Wrap-Up
Adding Trustpilot reviews to your Joomla website is an effective way to build trust, enhance engagement, and drive conversions.
By following this guide, you can seamlessly integrate customer testimonials that highlight your brand’s credibility and value.
Ready to enhance your Joomla site with Trustpilot reviews? Start today with Wisernotify for seamless integration and management of your testimonials.